Reception/Outpatient Administrator

Receptionist/Outpatient Administrator

Chester Hospital | Fixed Term | Full time

Salary £25,038.00 per annum

37.5 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. From our innovative healthcare and leisure facilities to our   community access programmes, we’re committed to building a healthier nation. Inside our award-winning hospitals, this starts with commitment to quality and the highest standards of patient care. It starts with you.

As a Receptionist/Outpatient Administrator at our hospital, you’ll have great communication, IT and keyboard skills. You’re also able to explain sensitive or complicated information in a way that’s clear, sympathetic and easy to understand. Ideally, you have experience of working in healthcare administration or on reception.

As a Receptionist/Outpatient Administrator, you will:

• Help people feel comfortable when they visit your department

• Use your empathy and customer service skills to build positive relationships

• Answer the phone, deal with enquiries and book appointments

• Welcome patients in person, directing them to the appropriate changing or waiting rooms

• Work closely with colleagues to ensure the department runs smoothly 

• Prepare clinical paperwork, referral forms, charge sheets, and terms and conditions