Reconciliations Analyst Life & Pensions

Who are Diligenta?
Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role:

This position sits within the Reconciliations Team supporting the Life & Pensions business (Legacy & BaNCS) and is responsible for executing accurate and timely daily reconciliations. The team plays a critical role in identifying and resolving financial discrepancies, documenting findings, and collaborating closely with Operations to implement effective corrective actions. Additionally, the team provides essential support for month-end ledger close processes and financial controls, ensuring all transactions are accurately recorded and financial reporting is completed in accordance with agreed service level agreements (SLAs), regulatory obligations, and client standards.

Benefits:

• 31 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays, and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer’s Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits.

What you’ll be doing?

• Perform daily bank account reconciliations, match outstanding entries, and prepare banking journals and statements for Cash Management Team (Legacy & BaNCS).
• Complete daily Control Account Reconciliations; identify and resolve discrepancies promptly.
• Download financial reports, reconcile them to the ledger, and resolve any variances within SLAs.
• Conduct daily systems checks to verify Trial Balance accuracy and ensure batch jobs are successfully run.
• Support monthly and year-end ledger close activities.
• Prepare and post manual journals as needed.
• Execute Operational Loss processes, ensuring proper investigation and reporting within client records.
• Review tax reconciliations, request HMRC payments post-approval, and ensure timely payments.
• Review Reassurance Reports, calculate premiums and claims, coordinate payments, and perform related reconciliations.
• Meet daily/monthly deadlines and ensure all reconciliations adhere to client standards and control frameworks.

What we’re looking for?

• Prior experience of working within a finance role within Financial Services.
• Advanced in MS Excel and Word.
• Ability to apply different techniques to resolve issues
• Ability to self-manage, work effectively under pressure and manage to tight deadlines.
• Strong attention to detail, good fact-finding skills and ability to make evaluative judgments based on both quantitative and qualitative information.
• Knowledge of financial services (in particular Life & Pension) processes and regulation

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!