Records/Information Governance Manager

A leading international law firm is hiring for an Information Governance Manager to join the London office.

The purpose of the role is to enhance and manage the information governance and records management program, ensuring compliance with legislation and maintaining quality standards. The role-holder will lead the Records Management team and ensure strategic and operational goals are achieved.

Main Responsibilities:

• Support department goals and ensure Records Management services meet practice area needs
• Identify and implement process improvements, collaborating with the Risk & Compliance team
• Promote Information Governance (IG) and Records Management (RM) services internally and externally, building relationships with stakeholders
• Share knowledge and promote professional development within the team

Information Governance and Records Management Duties:

• Develop and maintain the information governance program for physical and electronic records, ensuring policies and procedures are up-to-date
• Ensure consistent IG and RM practices across the office
• Advise senior management on legislative compliance and best practices
• Provide training on IG and RM for various audiences
• Manage the Information Barriers policy and liaise with global teams
• Oversee the delivery, storage, and destruction of physical records
• Administer record retention and destruction policies, ensuring timely destruction of outdated records
• Implement a file audit process for electronic files
• Support data protection projects as capacity allows
• Advise on information management risks and solutions

People Management:

• Manage and develop the Records Management team, including recruitment and performance management
• Provide training, coaching, and mentoring to the team
• Ensure effective workflow, productivity, and service quality monitoring

Financial and Supplier Management:

• Create and manage the Records Management budget
• Procure external services for offsite storage and technology solutions
• Monitor and assist with financial forecasting, supplier relationships, and invoice management

Projects:

• Lead assigned IG and RM projects, including planning, testing, implementation, and change management, and communicate project progress to key stakeholders

Technical Skills, Qualifications, and Experience:

• Extensive experience in information governance and/or records management, preferably in legal, professional services, or commercial environments
• In-depth knowledge of relevant legislation and best practices for managing both physical and electronic information

Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role.

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