Recoveries Administrator

Elevation Accountancy and Finance are excited to be working with a successful business in Leeds as they look to recruit a Recoveries Administrator into their team on a full time permanent basis.

Responsibilities:

• Management of accounts through our internal debt recovery process ensuring accurate handover where required
• Where required, contact customers via telephone / email to collect payment - in full, via settlements payment plans
• Liaise with internal / external stakeholders to reduce aged debt
• Liaise with internal / external stakeholders to resolve queries
• Negotiate and prepare payment plans. Actively monitor and manage any defaults until completion.
• Active management of allocated tickets ensuring accurate housekeeping and data accuracy
• Active management of write off process in line with DLoA’s
• Management of spreadsheets
• Creation of legal packs
• Action accounts accordingly when notification from Companies House regarding Detrimental information is received
• Management of customers in insolvency and dissoltions and creating landlord letters where required.
• Contacting IP’s and administrators and following proof of debts process as required
• Assisting the disconnections team providing ticketing / telephony support where required
• Preparation and validation of the prepared Legal Pack Process
• Management of post and mailboxes

Person Specification:

• Proven ability to produce accurate work under tight deadlines
• Microsoft Office proficient
• Organisational skills
• Verbal reasoning
• Able to manage conflicting priorities
• Ability to handle difficult customers
• Team-work and ability to work with colleagues at all levels

If this looks like a role of interest to you then please apply now!