Recovery and Wellbeing Coordinator

Recovery and Wellbeing Coordinator

Location: HMP Fosse Way, Leicester, LE2 9RQ
Salary: £32,000 – £36,000 plus excellent benefits
Schedule: 37.5 hours per week, Monday to Friday

Ready to impact a better future?
As a Recovery and Wellbeing Coordinator working closely with the Head of Health & Wellbeing at HMP Fosse Way, you’ll lead and govern peer‑led recovery services that support people to build positive futures. You’ll shape safe, structured, purpose‑driven programmes that have a real impact on rehabilitation and wellbeing across the prison

This role plays a key part in embedding a recovery‑focused culture. You’ll bring structure, quality assurance, and continuous improvement to our peer‑led wellbeing initiatives. By working closely with colleagues, external partners, and specialist providers, you’ll help create an environment that promotes growth, stability, and meaningful change.

What you’ll do as a Recovery and Wellbeing Coordinator
You’ll be entrusted to:

• Oversee governance of all peer‑led recovery and wellbeing activities within the prison.


• Facilitate peer attendance at facilitator training courses


• Ensure safe, effective, and compliant delivery of peer led activities


• Drive continuous improvement and build partnerships with external organisations.


• Support implementation of the prison Drug Strategy in collaboration with the Head of Health and Wellbeing.


• Ensure peer‑led initiatives meet purposeful activity targets and maintain full attendance.


• Align peer-led activity with clinical pathways through collaboration with psychosocial and healthcare teams.


• Monitor, report, and evaluate outcomes against strategic objectives.


• Contribute to safeguarding, governance compliance, and quality assurance frameworks.


• Develop an annual purposeful activity delivery plan that is peer‑led and needs‑assessed.


• Recruit, train, supervise, and develop peer workers using competency frameworks.

Does this sound like you?
You’ll be a great fit for this role if you have…

• Experience of working in a custodial environment or lived experience


• Strong organisational, communication, and partnership‑working skills.


• The ability to manage safeguarding and quality assurance processes.


• Resilience and adaptability in a challenging operational setting.


• The ability to listen, build rapport, and motivate others.


• Knowledge of mental health, substance misuse, and recovery approaches.


• Motivation to support individuals on their recovery journey.


• Strong personal boundaries, reliability, and punctuality.

Vetting and checks:
An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

Prison Security Clearance

Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

• Holidays: 31 days including bank holidays


• Pension: Up to 6% contributory pension scheme


• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression


• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service


• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel


• Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity


• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.  For help with your application please contact 0345 010 4000.
 

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.