Recruitment Branch Manager

Branch Manager

Location: Crawley
Company: Optime – Global Leaders in Airport Workforce Solutions

Salary: £38,000-£40,000

At Optime, we don’t just fill roles — we power the world’s busiest airports with exceptional people.

As a global leader in airport workforce solutions, Optime combines industry-leading recruitment expertise with proprietary technology to deliver outstanding service to our clients. 

We are now seeking an exceptional Branch Manager to lead one of our high-performing teams.

The Opportunity

As Branch Manager, you will be the driving force behind the performance, growth, and culture of your branch. You will lead from the front — developing your team, strengthening client relationships, and ensuring operational excellence across all areas of the business.

This is a management role for someone who thrives on developing people, delivering results, and building a culture of accountability, innovation, and success.

Key Responsibilities

Leadership & Team Development

• Lead, coach, and inspire a team of Recruitment Consultants and Senior Recruitment Consultants
• Conduct regular performance reviews, set clear objectives, and implement development plans
• Create a high-performance culture aligned with Optime’s “Win Together” value
• Develop future leaders and build a strong internal talent pipeline

Operational & HR Leadership

• Manage all HR-related matters including attendance, performance management, and employee relations
• Ensure fair, consistent, and compliant application of company policies
• Maintain a structured, organised, and professional branch environment

Innovation & Continuous Improvement

• Identify and implement new approaches to improve recruitment delivery and efficiency
• Champion innovation in candidate attraction, team productivity, and service delivery
• Ensure the branch remains agile and competitive in a fast-moving industry

Quality, Compliance & Performance Excellence

• Ensure full compliance with regulatory and internal requirements, including right-to-work and referencing standards
• Conduct root cause analysis on performance issues and implement corrective actions
• Maintain exceptional operational standards across all branch activities

Culture, Engagement & Recognition

• Create a motivating and supportive team environment
• Organise team-building activities, incentives, and recognition programmes
• Ensure every team member feels valued, supported, and empowered to succeed

About You

You are an ambitious, driven leader with a passion for developing people and delivering results.

You will bring:

• Proven leadership experience within recruitment
• Strong coaching and team development capabilities
• A track record of driving performance and achieving targets
• Excellent client relationship and stakeholder management skills
• Strong organisational and operational leadership abilities
• A proactive mindset with a focus on innovation and continuous improvement
• High levels of accountability, professionalism, and integrity

Why Join Optime?

At Optime, you’ll be part of a business that is redefining workforce solutions through innovation, technology, and exceptional leadership.

We offer:

• The opportunity to lead a high-performing team within a market-leading business
• Clear progression opportunities as part of our ambitious growth plans
• A collaborative culture built on our values:
• Rise to the Occasion
• Make a Difference
• Win Together
• Appreciate Each Other
• The chance to play a key role in shaping the future of our business

Apply Now

If you are ready to lead, inspire, and make a meaningful impact, we want to hear from you.

Join Optime and help shape the future of airport workforce solutions.