Referrals and Commissioning Co Ordinator

We are seeking a highly motivated Referrals & Commissioning Coordinator to lead our occupancy, referral management and commissioning activity across the group.

This is an extremely important role that sits at the heart of our organisation, helping ensure children, young people and families are matched with the right home and services.

Key Responsibilities

- Referral & Placement Management

Manage all incoming referrals across the group.

Screen and assess referrals against service criteria.

Coordinate matching discussions with operational teams.

Prepare and submit placement proposals.

Maintain accurate referral and occupancy records.

Track referral outcomes and conversion rates.

Ensure timely responses to local authorities and commissioners.

- Commissioning & Relationship Development

Build and maintain strong relationships with:

Local Authorities

Commissioning Teams

Health Partners

Youth Justice Services

Attend provider events and commissioning forums.

Promote our services to external stakeholders.

Identify new commissioning opportunities.

Occupancy & Growth

Drive occupancy across:

Residential Homes

Supported Accommodation

Family Support Services

Produce occupancy forecasts and reports.

Monitor market trends and placement demand.

Support the launch of new services and projects.

Compliance & Quality

Ensure all referrals are managed safely and appropriately.

Maintain GDPR compliance.

Support regulatory requirements and service quality standards.

Work closely with Registered Managers and senior leaders on matching decisions.

About You

We are looking for someone who has:

Experience in children's social care, supported accommodation or commissioning.

Strong understanding of referral pathways and local authority processes.

Excellent communication and relationship-building skills.

Commercial awareness and an understanding of occupancy management.

Strong organisational and administrative abilities.

Confidence engaging with senior professionals and commissioners.

Desirable Experience

Children's Residential Care

Supported Accommodation

Family Support Services

Commissioning Teams

Business Development within Social Care

What We Offer

Competitive salary

Career progression within a growing organisation

Opportunity to play a key role in shaping services and improving outcomes for children, young people and families
Only candidates based in UK and eligible to work in UK are allowed