Job Description - Referrals Assistant

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Working for one of the UK's leading private health care providers of rehabilitation services to Patients and Service Users within mental health, Learning Disability, Neuropsychological, Secure and Residential Services, the Cygnet Group are looking for an experienced administrator to join their expanding referrals and assessment team. 

As referrals administration assistant you will be joining a hardworking and dedicated team in delivering the best possible services for our clients.

Main responsibilities include:

  • The booking of referrals to our rehabilitation services, liaising with the NHS and other private providers to arrange Patient & Service User assessments for our in-house Assessment Team.
  • Diary Management
  • The creation of Patient and Service User funding documentation, which is issued to external organisations, GDPR complaint.
  • The creation and management of spreadsheets and in-house database systems to ensure all information is correct and up to date and GDPR compliant.

You are…

  • Experienced Administrator

  • Experienced in working within a mental health setting, or passionate about working in this field

  • Knowledgeable of  safeguarding, health & safety, data protection, confidentiality issues & equality & diversity

  • An excellent communicator with exceptional interpersonal skills

  • Able to work as part of a multidisciplinary team

  • Skilled in report writing with excellent literacy skills and attention to detail 

Why Cygnet? We’ll offer you…

  • Strong career progression opportunities, including into management roles

  • Monthly reflective practice, expert supervision & peer support

  • Employee referral scheme

  • Pension scheme

  • “Cycle to Work” scheme & employee discount savings.

Please note: successful candidates will be required to undergo an enhanced DBS check.

Ready to make a positive change? 

Please click on the ‘apply now’ link below

Join us!

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

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