Regional General Manager

Are you an inspiring leader who can drive performance across multiple large-scale operations? Can you build trusted customer partnerships that translate into strategic growth opportunities? Do you thrive on leading senior teams, influencing business direction and delivering commercial success?

We are looking for a Regional General Manager to join our M&S Food sites in Bradford, Daventry and Milton Keynes. You will lead a portfolio of sites across our prestigious contract. This is a high-profile leadership role where you'll provide strategic direction, governance and commercial oversight across multiple operations, working through experienced site General Managers and leadership teams.

As the senior customer partner within the region, you'll play a key role in shaping long-term strategy, driving operational excellence and identifying opportunities for sustainable growth. This is an exciting opportunity to influence business performance at a regional level while leading a culture of innovation, accountability and continuous improvement.

This is a full-time permanent role working predominately Monday to Friday, but flexibility is required.

Pay, benefits and more:

We’re looking to offer a salary of up to £105,000.00 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes, company car or car allowance, flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! 

What you’ll do on a typical day:

• Set the strategic direction for the region, ensuring site performance aligns with customer and GXO business objectives


• Build and maintain senior customer relationships, leading strategic reviews and managing high-level escalations


• Take ownership of regional commercial performance, including P&L oversight, budgets, forecasts, risks and opportunities


• Lead, coach and develop site General Managers, driving accountability, succession planning and leadership capability


• Act as the senior escalation point for operational, customer, people, safety and commercial challenges across the portfolio


• Champion continuous improvement, innovation and technology adoption to enhance operational performance and customer value


• Use operational and financial insight to identify growth opportunities, improve resilience and deliver sustainable contract success

What you need to succeed at GXO:

• Significant senior leadership experience across multiple sites, contracts or complex operational environments


• Strong commercial acumen with experience managing P&Ls, budgets, forecasting and contractual performance


• Proven ability to build strategic customer relationships and translate customer needs into value-added solutions


• Experience leading through senior operational leaders and developing high-performing leadership teams


• Excellent communication, negotiation and stakeholder management skills at executive level


• Demonstrable success delivering change, continuous improvement and innovation within large-scale operations


• Strong analytical and decision-making capability, with the ability to balance customer outcomes, operational excellence and commercial objectives

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.