Key Duties & Responsibilities:
- Responsible for a yearly turnover equivalent to the achievement of minimum performance quota.
- Grow existing accounts through a business mix relevant to role and local market.
- Assimilates a good understanding of Keyloop products and services, utilising and leveraging internal product expertise with clients.
- Targeted through Annual Recurring Revenue: first year reoccurring revenue that a new contract replaces within an existing or new client.
- Demonstrates a high level of professionalism at the end of first three months, to include:
- Presentation of the Keyloop Company Overview (PPT) highlighting the benefits of doing business with Keyloop.
- Produce a Business & Sales plan (PPT, Word, Excel).
- Be able to do a high-level overview of our solutions.
- Be able to present the top 3 or 4 benefits in each product (PPT).
- Demonstrate a full comprehension of the Keyloop sales process.
- Produce accurate and meaningful WIP, Forecast, Plans & visit reports.
- Demonstrate strategic thinking ability to increase productivity YoY facilitating double digit business growth & % share of wallet.
Skills Knowledge & Experience:
- A proven track record of existing business sales gained in a technology solution sales environment where the ROI has been based on business process change/optimisation.
- Able to demonstrate a professional structured sales approach incorporating Prospecting, Contact Management, Qualification, Presentation, Objection Handling and Closing Techniques.
- Able to analyse a market objectively and identify relevant target prospects.
- An ability to develop existing accounts together with identifying and securing new business opportunities.
- Highly computer literate and familiarity with CRM/SFA systems.
- Well-developed commercial and financial acumen.
Sales Management and Planning:
- Development of annualised OEM sales plan.
- Defines OEM sales plan on a monthly basis, over a 12 and 36-month timeline.
- Responsible for planning own workload.
- Plans prospect visits in an efficient way through effective time management.
- Plans the sales process from initiation to winning.
- Balances client expectations versus realistic and profitable performance for Keyloop.
- Self-management through allocating the right amount of time to the right activities.
- Allocates time to the right prospects/ clients and stakeholders in order to develop new relationships and profitable business.
- Takes accountability for client’s realisation of the full benefit of the purchased solution.
Energy and Effort:
- Motivated, energetic and flexible in approach to work, with flexibility in the application of these.
- Focused on owning and completing the sales processes, not just specific task.
- Can evidence high levels of commitment to clients, colleagues and Keyloop.
- Driving self to deliver a quality client experience: delivering above and beyond client expectations.
- Applies diligence and tenacity in new client acquisition balancing this with an understanding when to walk away.
- Motivates clients to use the Keyloop products and services through application of personal effort.
- Strives to achieve client satisfaction.
- Demonstrates stamina and resilience, is not daunted by adversity.
Delivering Results:
- Highly result driven: determined to achieve great sales results.
- Establishes relationships with clients / prospects.
- Seeks to achieve the highest quality for clients, attributable to Keyloop profitability.
- Measures and drives customer satisfaction.
- Identifies opportunities to sell Keyloop products and services, introducing technical expertise to maximise success.
- Persistence in the pursuit and achievement of results.
Relationship Initiation & Development:
- Comfortable initiating existing client relationships.
- Utilises people skills to convert opportunities into closed business.
- Applies persistency to build existing client relationships and grow their confidence in Keyloop.
- Excellent communication skills: communicates solutions not problems.
- Adapts quickly to new conditions in client interaction.
- Converts prospects into clients.
- Establish and build relationships through inherent people skills.
- Develops and implements a rolling contact plan.
Problem Solving:
- Develops a broad understanding of the client’s business and breadth of understanding of current IT provision, linking these to Keyloop products and solutions.
- Strong analytical skills.
- Ability to present complex problems in an easily understandable way for non-specialists.
- Motivates internally to provide and deliver the best solution for the client.
- Takes responsibility for problems and seeks to address them in a positive manner.
- Shows flexibility in analysing and solving the client’s problems.
Influencing:
- Convinces clients that appropriate IT systems are crucial to their business success.
- Positions Keyloop as the most suitable and best solution in the market.
- Flexible and creative in identifying business opportunities.
- Demonstrates confidence when presenting the benefits of Keyloop solutions.
- Utilises client business understanding to leverage the power of the Keyloop solution.
- Understands and applies a range of influencing and negotiation techniques to win business.
- Adjusts sales strategy according to the situation.
- A proven track record of existing business sales gained in a technology solution sales environment where the ROI has been based on business process change/optimisation.
- Able to demonstrate a professional structured sales approach incorporating Prospecting, Contact Management, Qualification, Presentation, Objection Handling and Closing Techniques.
- Able to analyse a market objectively and identify relevant target prospects.
- An ability to develop existing accounts together with identifying and securing new business opportunities.
- Highly computer literate and familiarity with CRM/SFA systems.
- Well-developed commercial and financial acumen.