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Regional Operations Manager

icon building Company : Damicor
icon briefcase Job Type : Full Time

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Job Description - Regional Operations Manager

Regional Operations Manager
Location: Birmingham/South Travel
Salary: £60,000pa - £70,000pa + benefits
Benefits: Comprehensive package including travel allowance, pension & healthcare
Employment Type: Permanent
Start Date: ASAP

Overview
We are seeking a proactive and experienced Regional Operations Manager to oversee the delivery of Integrated Facilities Management (IFM) services across a multi-site portfolio in the South region. This is an exciting opportunity for a proven leader in Facilities Management to join a high-profile account, drive operational excellence and build strong client relationships while leading diverse and high-performing teams.

Key Responsibilities:
  • Operational Leadership: Manage IFM delivery across hard & soft services, ensuring KPIs and SLAs are achieved while driving innovation.
  • People & Performance Management: Lead and develop site-based and mobile FM teams, fostering accountability and high performance.
  • Client & Stakeholder Engagement: Act as the main point of contact for stakeholders, building strong relationships and representing FM at meetings and audits.
  • Compliance & Risk Management: Ensure full compliance with H&S legislation and industry standards through audits, risk assessments, and accurate documentation.
  • Service Delivery & Reporting: Monitor performance, manage escalations, and contribute to service reviews, budgeting, and strategic planning.
  • Out-of-Hours Leadership: Participate in the on-call rota, providing support during emergencies.

Skills & Experience Required:
  • Proven experience managing IFM services across multi-site portfolios.
  • Strong background in both hard and soft services, ideally within financial/professional services.
  • Exceptional leadership, coaching, and team management skills.
  • Excellent communication and stakeholder engagement abilities.
  • In-depth knowledge of health & safety compliance standards.
  • Commercial acumen with budget and supplier management experience.
  • Flexibility to travel across the South region.

Why Join Us?
  • Work on a prestigious account with a leading financial services client
  • Influence and shape Facilities Management excellence across a wide portfolio
  • Competitive salary and benefits package
  • Excellent career development opportunities within a market-leading organisation
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