Registered Manager

Job Title: Registered Manager - Healthcare Recruitment Agency

Location: Chelmsford

Salary: £47k to £52k + Benefits

Job Type: Full-Time, Permanent

About Us: At Servoca, we are a leading healthcare recruitment agency, providing staffing solutions to hospitals, nursing homes, and care facilities across the UK. We are dedicated to improving the quality of care by connecting top-tier healthcare professionals with organizations in need of their expertise. As part of our growth, we are looking for a dynamic, experienced Registered Manager to join our team and oversee the smooth running of our operations.

Role Overview: As the Registered Manager, you will be responsible for the overall management, compliance, and delivery of high-quality care services within the agency. This role requires a hands-on, leadership-focused individual who is passionate about developing strong teams, ensuring adherence to regulatory standards, and fostering positive relationships with clients and candidates alike.

Key Responsibilities:

• Lead, manage, and inspire a team of recruitment consultants and support staff to meet company goals and provide exceptional service.
• Ensure the recruitment and placement of qualified healthcare professionals (e.g., nurses, carers, support workers) to clients within the required timelines.
• Maintain compliance with Care Quality Commission (CQC) regulations and other relevant healthcare recruitment standards.
• Develop and implement strategies for expanding and improving the recruitment process and client satisfaction.
• Build and maintain strong relationships with clients, ensuring ongoing satisfaction and identifying opportunities for further service provision.
• Provide leadership and support to staff members, including training, performance management, and career development.
• Oversee the effective management of staffing schedules, shifts, and bookings, ensuring that all placements are properly coordinated.
• Conduct regular audits and reviews to ensure compliance with industry best practices, safeguarding regulations, and internal policies.
• Develop and implement strategies to meet financial and performance targets.

Requirements:

• Proven experience in a senior management role within healthcare recruitment or similar.
• Registered Manager status with the Care Quality Commission (CQC) is essential.
• A strong understanding of CQC standards and regulations.
• Excellent leadership and interpersonal skills, with the ability to motivate and manage a team.
• Exceptional organizational skills and the ability to manage multiple priorities effectively.
• A compassionate and client-focused approach to service delivery.
• Strong communication skills, both written and verbal.
• A proactive, solutions-driven mindset, with the ability to think critically and make decisions under pressure.
• A degree in healthcare management, business management, or a related field is preferred but not essential.

Benefits:

• Competitive salary based on experience.
• Annual performance-based bonus.
• Opportunities for career progression and professional development.
• Access to ongoing training and qualifications.
• Pension scheme and other company benefits.
• A dynamic and supportive work environment.

How to Apply: If you are an experienced and passionate Registered Manager with a background in healthcare recruitment, we would love to hear from you.

Email your CV or contact Craig Walker. Craig is very happy to discuss the role in more detail.

We look forward to welcoming you to our team!