Registered Manager

REGISTERED MANAGER - NORTHAMPTON

(MUST HAVE PERMANENT RIGHT TO WORK IN UK + FULL UK DRIVERS LICENCE)

BENEFITS

Salary £40000 - £46000

Company pension and performance bonuses.

JOB DESCRIPTION

Our client, a new branch of a successful care provider is opening and will be providing Domciliary Care across the Northampton area. They are looking for a new Registered Manager to facilitate the start up of the new branch. This branch is part of a national franchise supplying care for elderly and vulnerable people to live independently at home as well as Live In care services. Domiciliary care service experience and your own car is essential.

The Registered Manager is to be responsible for efficiently managing the day-to-day running of the business by allocating resources, monitoring performance, and delivering high quality, safe and effective home care services to clients within budget.

Duties

-Submission of the CQC Registration and facilitating the start-up of the service, working alongside the franchised branch owner who is experienced as a Support Worker

-Marketing and business development to gain new care packages by enticing clientele to use the service

-Recruitment and training of all care staff, ensuring Right to Work checks and Referencing are all completed

-Act as named Manager on CQC registration; lead monthly digital oversight (QA notes, records review, incident/complaints log, notifications).

-Ensure delivery meets Health & Social Care Standards and the CQC care‑at‑home quality framework (leadership, workforce, planning, outcomes).

- Understanding and monitoring health and safety in the workplace and the field and acting as a lead for infection prevention and control.

- Implementing quality management and improvement systems, managing complaints and incidents and carrying out investigations relating to the quality of the service and using findings to make improvements.

- Carrying out a full assessment of each client’s needs and risk and overseeing the writing of care and support plans.

- Providing clients or representatives with information about the service so they are clear about how to raise any concerns.

- Undertaking updated training and managing the effective recruitment, induction, and training of the office team.

- Ensuring there are sufficient qualified staff allocated to meet service needs at all times and managing absence, disciplinary, capability, and grievance matters.

- Ensuring all emergency on-call issues are dealt with effectively, such as covering calls either directly or indirectly when carers are sick or absent.

- Participating in the growth and development of the business and working with the franchise owners to achieve key performance targets.

Experience and skills needed

- Preferably have experience in Domiciliary care service start up branches and definitely have experience marketing for new care packages to build the service user care hours of the business.

- Effective planning and organization skills, strong administrative and computer literacy skills.

- Experience in staff recruitment, training, supporting and supervision.

- Ability to maintain clear and accurate records and follow statutory reporting procedures.

- Ability to implement policies, procedures, and CQC regulations effectively.

- Eligible to be the named Manager by holding a Level 5 in Health & Social Care

- Possess a full UK driver's license with business insurance and own car with current MOT
Only candidates based in UK and eligible to work in UK are allowed