Registered Manager

We are seeking an experienced Registered Manager to lead a high-quality domiciliary care service, ensuring safe, compliant and person-centred care delivery while driving continuous improvement and service growth.

This is a key leadership position with responsibility for operational performance, regulatory compliance, staff development, and overall service quality.

The role involves a peripatetic element, requiring travel within the local area for service reviews, staff supervision, audits, and client engagement. A full UK driving licence is essential.

Key Responsibilities

Leadership & Service Delivery

Provide strong, visible leadership to ensure a safe, effective and well-led care service
Oversee day-to-day service delivery, ensuring person-centred care standards are consistently met
Support, develop and motivate staff through supervision, appraisal, and performance management
Promote a culture of accountability, openness, learning and continuous improvement

Governance & Compliance

Ensure full compliance with CQC regulations, Fundamental Standards, and all relevant legislation
Maintain effective governance systems that support high-quality, safe and responsive care
Lead internal and external audits, ensuring actions are completed, monitored and evidenced
Maintain inspection readiness and accountability for overall service performance

Quality & Risk Management

Oversee quality assurance processes including audits, spot checks, observations and service reviews
Ensure effective risk management, including safeguarding, incidents and notifiable events
Embed learning from incidents, complaints and audits to improve service delivery

Operational Management

Coordinate care delivery to ensure individual needs and outcomes are met
Maintain accurate, compliant and audit-ready records and documentation
Oversee complaints handling, ensuring timely resolution and organisational learning
Participate in the on-call rota to support operational continuity

Performance & Development

Monitor service performance against KPIs and drive improvement actions where required
Contribute to business development, community engagement and service growth
Work collaboratively with families, professionals and external stakeholders
Benefits

Annual MOT costs covered by the employer
Employee Assistance Programme (EAP)
Pension contributions
28 days annual leave including bank holidays
Ongoing professional development and leadership support

Person Specification

Essential

NVQ Level 5 in Leadership & Management in Health & Social Care (or equivalent)
Strong experience in a Registered Manager or senior leadership role in domiciliary care
In-depth understanding of CQC regulations and compliance frameworks
Strong leadership, communication and organisational skills
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Full UK driving licence and access to a vehicle
Weekend and weekday evening working will be compulsory based on a rota to ensure a fair allocation of work
Desirable

Experience managing inspections or leading regulatory improvement plans
Experience in service growth or business development
Strong background in audits, governance or quality assurance systems

Hours: Full-time, Monday to Friday with participation in on-call rota and occasional evening/weekend working as required

Additional Information

This role profile is not exhaustive and may be updated to reflect the evolving needs of the service. Recruitment is conducted in line with Equality, Diversity and Inclusion principles
Only candidates based in UK and eligible to work in UK are allowed