Registration Officer

Registration Officer
£26000 PA
Canary Wharf, London
PERMANENT

THE COMPANY:
An esteemed organisation in the heart of Canary Wharf, London, is seeking a dedicated Registration Officer to join their team. This company is known for its commitment to maintaining high standards and ensuring that only qualified professionals are registered. They offer a dynamic and supportive work environment where employees are encouraged to grow and develop their skills.

THE ROLE:
As a Registration Officer, you will be responsible for meticulously checking applications and documents from individuals and premises applying to join the Register. You will ensure that all applicants meet the necessary requirements and maintain the accuracy and integrity of the Register. This role involves processing applications in CRM, handling complex cases with empathy, and quality assuring your own and colleagues' work. You will also be expected to suggest improvements to team processes and communication, and assist in other parts of the Customer Service Team as needed.

THE PERSON:
The ideal candidate will possess excellent attention to detail and have experience working in a customer services environment, particularly with high volumes of processing and data entry. Proficiency in IT and the ability to quickly learn new systems, including CRM, is essential. Strong written and verbal communication skills are required, along with the ability to draft clear and concise responses to customer enquiries. You should be an active team player with a proactive approach to problem-solving and a drive to meet individual and departmental targets. Knowledge of risk management, health and safety, information security, data protection, and business continuity is also important.

Our mission: To be the leading Business Services recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alerts.

Our REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!

EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No: 4254114