Regulatory Support Advisor

Do you like making an impact, especially in a professional environment? Then our client is looking for you. We are currently seeking a Regulatory Support Advisor to join our clients team to work in their prestigious offices in Milton Keynes. You will be providing a first class service to the company's members and stakeholders. This role has plenty of variety to keep you busy.

As a Regulatory Support Advisor you will provide vital and professional interaction with the members and stakeholders, to the highest professional standards.

Key Responsibilities

• Managing applications and enquiries from members and companies across the full range of regulatory areas, to include audits, investigate business and probate
• Accurately recording changes and amendments to regulated firms for licensing/registration purposes and for billing, liaising with other teams as necessary
• Managing changes sent in via the firm's Annual Return
• Being a trusted advisor to members and colleagues to promote high standards and solutions to problems
• Customer support via both the helpline and email, taking responsibility for enquiries through to resolution

Person Specification

• Customer Service to include Stakeholder engagement, with experience in handling all aspects of enquiries via phone and email
• High Level of Professionalism and Responsiveness
• Proven experience of managing applications, maintaining accurate records, with a good eye of detail
• Good Time Management skills
• Experience in providing guidance and solutions to enquiries or regulatory issues
• Experience of working with a team environment, to support business needs and ensure processes are dealt with proficiently.

Benefits

• Salary £29560
• Hours 35 hours per week Monday to Friday (Hybrid considered)
• Flexible working arranges
• Great benefits package to include gym discounts, pension plan, season ticket travel loans, health and dental plans

If you would like to be considered for the role of Regulatory Support Advisor, please APPLY TODAY

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.