Relationship Director

If you’re looking for a career where you will be respected as an individual and valued for the contributions you make, join HSBC and discover how diversity drives our success. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate Banking in the UK provides both domestic and international commercial banking services to our existing and prospective clients.

We are seeking an experienced and customer focused individual to join this team in the role of Relationship Director.

The role of the Relationship Director is a full relationship management role to engage with our existing and prospective customers specifically within the Oxford market, to help them realise their ambitions. There is a broad network of advisors and people that sit around the Oxford ecosystem which the role holder will inherit, as well as the opportunity to shape the collaborative working arrangements with the Innovation Bank locally.

Your key aim as a Relationship Director with HSBC will be operate person of influence to our customers with a turnover of between 15M and 350M, where you will also be responsible for customer service excellence to our existing and prospective customers.

Customer portfolios will consist of both domestic and international relationships and will involve managing all aspects of the relationship including operational and credit risk. To be successful in this role you will create and maintain strong and evolving partnerships internally and externally.

Your responsibilities will include:

• Be an ambassador for HSBC and develop the bank’s profile in the local business and wider community.

• Supporting customers and placing their needs at the forefront of all that we do, setting world class standards.
• Seeking new opportunities and nurturing existing relationships to identify new business opportunities.
• Building a network of business introducers in the local professional and business community.
• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime and regulatory risk.
• Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions

The ideal candidate for this role will have:

• Experience working in a relevant role within Corporate Banking/Business Banking is essential.
• Highly skilled at building and managing complex relationships.
• Local market knowledge would be advantageous.
• Proven ability in identifying and meeting customer’s needs and generating complex lending opportunity and applying appropriate products and solutions to help customers realise their ambitions.
• Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same.
• A comprehensive understanding of credit risk management and proven experience of ensuring compliance with relevant regulatory processes.
• Self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines.
• Excellent communication skills – both written and verbal – and an ability to influence and negotiate effectively.

This is a hybrid role based in Reading with regular travel required around the region for client visits is required.  It is therefore important that the successful applicant lives within an easily commutable distance of this region.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500