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Relationship Director

Job Description - Relationship Director

Job Description

Purpose of the role
To identify and seize business opportunities, expand the customer base, manage existing and new relationships, drive revenue growth, and establish and nurture profitable partnerships with corporate clients. This role serves as the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success.
Accountabilities
  • Conduct market research and analysis to identify new opportunities, market trends, and customer needs, and develop strategies for business growth.
  • Identify leads through networking, referrals, cold calling, and attending industry events.
  • Develop and execute strategies to acquire new business and expand the customer base, including preparing proposals, presentations, and negotiating contracts.
  • Collaborate with relationship teams, product managers, credit analysts, operations, and other internal stakeholders to ensure seamless delivery of banking products and services to clients.
  • Manage client relationships to understand their financial goals, challenges, and risk tolerance, and analyze data to identify trends, insights, and areas for improvement.
  • Research and understand the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
  • Design customized solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio.
  • Communicate the value proposition of proposed solutions, justify recommendations, and negotiate terms beneficial for both the client and the bank.

As a Relationship Director in the Mid Corporate business area of Corporate Banking, you'll seek to understand our clients’ objectives, opportunities and challenges, and work with them to achieve their business ambitions. You'll offer expert industry insight across a wide range of sectors, working with product specialists to deliver the appropriate financial solutions for our clients.

 

Essential Criteria

  • Proven experience managing a relationship portfolio, with a strong focus on business development and identifying and converting new business opportunities.
  • Proven relationship director experience within a debt-led portfolio, managing and developing complex corporate or commercial client relationships.
  • Strong debt and credit expertise, with experience originating, structuring and executing lending solutions alongside a solid understanding of credit risk.
  • Demonstrable commercial acumen, with a track record of growing client relationships, identifying new lending opportunities and delivering sustainable income.

Desirable skills include:

  • Accredited in Lending
  • Technical Knowledge of Lending Processes and Systems
  • Industry Expertise & Insight
  • Client Portfolio Management experience
  • Excellent external profile with a professional network would be advantageous

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

 

This role is based in Birmingham.

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