Relationship Director, Structured Real Estate

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainly we deliver.  We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally.  We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice and consistently great value to smart savers.

The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech and data capabilities.  This combination not only allows us to deliver excellent customer experiences, but to do so efficiently and at scale.  We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world
• Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
• Enjoy finding new and better ways to solve complexity and make things happen
• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
• Care about society and the environment and want to be part of a business that cares too
• Want to continue to grow professionally and be the best version of yourself

To lead the origination, structuring and management of complex Real Estate (RE) lending opportunities, achieving targeted levels of profitability, return on capital, APE growth, and origination. To originate, structure, negotiate and execute loans £10m+, with particular accountability for the technical quality of credit structuring on complex, large or higher-risk transactions To achieve a high level of credit quality by evidencing detailed analysis of rental and market sensitivities and structuring an appropriate security package, clearly articulating to Risk why the bank is, or is not, comfortable with a proposal, and operating to high standards of risk management generally, including operational and reputational as well as credit.

Responsible for developing relationships with customers and brokers seeking finance for large or complex lending opportunities, with sourcing, origination and relationship management remaining the primary objective of the role. The Senior RM is expected to bring a higher order of technical credit capability than the standard RM population: expertly structuring financial proposals in line with bank risk appetite, demonstrating detailed analysis of key risks (including rental and market sensitivities, covenant performance, and exit strategy viability) and structuring an appropriate security package to protect the bank from downside risk. They will present well-evidenced credit papers to senior stakeholders that clearly articulate why the bank is, or is not, comfortable with a proposal, and will own the customer journey from application through to completion whilst providing a high level of quality service throughout.

Work closely with the ‘sales’ and distribution teams to support sourcing opportunities to work with professional real estate investors. This will include both intermediary sourced clients as well as new to bank direct client opportunities.

The Senior RM will need proven experience negotiating complex facilities and structures, which may include working with other lenders on joint ventures, and will act as a technical reference point for other RMs and Assistant RMs on structuring and credit matters.

Work in collaboration with the Portfolio Management providing ongoing customer support throughout the life of the loan.

The role requires a highly pragmatic and service driven approach while co-ordinating involvement from internal and external stakeholders such as lawyers, valuers, 3rd Parties.

While the role does not require a Credit Mandate, the Senior RM is the first line of defence in protecting the bank from exposure to risk, and is expected to demonstrate a level of technical rigour in credit analysis and security structuring that satisfies second line scrutiny, and to ensure regulatory compliance where applicable.

• Demonstrable expertise in structuring credit proposals for complex Real Estate transactions, including detailed rental/market sensitivity analysis, covenant and security package structuring, and articulating a clear, well-evidenced credit rationale to senior stakeholders and second line Risk
• Expertise and deep understanding of complex corporate lending structures for Professional Real Estate Investors, (i.e. REIT’s, Trust Structures, Offshore vehicles).
• Experience in preparing and presenting good quality credit proposals to senior stakeholders
• An excellent understanding of mortgages and the financial services market
• Must have experience in a client facing role
• Seasoned experience in dealing with customers and introducers and providing them with high levels of customer service
• Experienced Mortgage credit assessment and a good working knowledge of underwriting and support process.

Technical/Specialist Knowledge & Skills

• Good knowledge of compliance procedures within the mortgage industry.
• Able to build and interpret financial models to test rental and market sensitivities (ICR/DSCR, void periods, rental growth, exit value), structure security packages appropriate to risk, and read and understand financial accounts, valuations, business appraisals and credit searches.
• Full understanding of the different funding options open to business client

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment becoming a parent or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing and more general queries around family, work, housing, and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done