Relationship officer- Business Banking

We are Hiring for a Relationship Officer Role for Business Banking role. This is for an International Bank based in London. It is an Immediate position to start.

Job Purpose :

1. This is a profile for acquiring new customers which is predominately field based activity

1. Individual is expected to visits at least 3 customers daily.

1. Individual is expected to work on creating channels for new business (CA Channel, Freight Forwarder Channel etc)

1. Acquire new Customers for business banking
   1. Business current, savings accounts and term deposits
   2. Foreign Exchange and Treasury Solutions
   3. Trade Finance including bills under collection, letter of credits, bank guarantees, SBLCs

1. Consolidate and grow the payments, Deposit and remittance business from the acquired portfolio of customers

1. Generate referrals for commercial real estate lending as well as for personal banking products Build NR book and HVCA Book for the bank through 360 approach

Area of responsibility:

1. Acquire good quality business banking customers across the below identified segments in your catchment areas (as defined by the bank)
   1. Exporters and importers
   2. High value local businesses (high value to be defined by the bank from time to time)

1. Generate leads through research, developing connect with various market participants and develop a database of prospective clients, segmented by size of business.
2. Research the client and sector to identify possible client needs and solutions Bank can offer.
3. Generate leads through introducers, CA, solicitors to develop a database of prospective clients, segmented by size of business.
4. Look at setting up meetings for you and more senior colleagues.

1. Build and execute a tactical plan to achieve the budgeted objectives of new customer acquisitions, income generation
2. Work diligently on the client level data provided centrally, by meeting the clients
3. Daily client engagements (including face to face and telephonic meetings) to be done per thresholds defined by the reporting authority

1. Active participation in community events, industry forums to generate new business opportunities

1. Furnish daily business information to the reporting authority
2. Record and report all client engagements to the reporting authority on a daily basis in a manner asked for by the reporting authority

1. Liaise with the internal stakeholders, introducers and existing customers to originate referrals for new customer acquisition
2. Facilitate competitor, market and customer intelligence to various Bank's stakeholders

1. Plot the market opportunity and work towards increasing the banks market share in the identified segments
2. Processing of all documentation for on-boarding and servicing of customers in line with the processes defined by the bank
3. Liaise with the base branch / branches to ensure high levels of servicing to the clients
4. Manage client expectations and escalations by liaising with various internal departments
5. Undergo all the mandatory learning modules

1. Cross sell NR and UK personal banking solutions.