Job Role: Relief Control Room Operator
Working
Hours: Zero hours
Pay Rate: £13.70 per hour (for control room shifts)
Location: Brunel Shopping Centre, 29A Canal Walk, Swindon, SN1 1LF
Reporting
to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services for an experienced Relief Control Room Operator to join our established security team based at Brunel Shopping Centre in Swindon.
You will be responsible for conducting regular patrols, monitoring activity to ensure a safe and secure
environment for all visitors and staff. You will respond promptly to
incidents, liaise professionally with members of the public and site
management, and maintain accurate records in line with operational procedures.
A strong presence, attention to detail, and commitment to upholding site security
standards are essential.
As a Relief Control Room Operator, you will be required to support the site security team by being flexible and reliable to cover Control Room shifts as required, which may include a variety of hours and shift patterns.
The successful candidate must hold a valid SIA CCTV licence as a minimum.
Duties
include:
- Monitoring CCTV footage to identify suspicious activity, security concerns or potential incidents and taking appropriate action
- Coordinating and communicating with Security Officers on site to support the effective response to incidents
- Maintaining accurate Control Room logs and ensuring all relevant incidents and activities are recorded appropriately
- Monitoring site systems and promptly reporting or escalating any faults, concerns or irregularities
- Protecting the
client’s property, people and/or assets by providing security services in
direct accordance with the sites published Assignment Instructions (AI’s) and
site-specific procedures
- Preventing
losses and damage by reporting irregularities; informing offenders of policy
and procedures
- Preventing
and escalating incidents in a timely, accurate and appropriate manner to the
Control Room/ Shift Manager/Operations Manager/Emergency Services as
appropriate for serious incidents
- Operating
and monitoring site CCTV equipment
- Completing
reports by recording observations, information, occurrences, and surveillance
activities
- Maintaining
organisation's stability and reputation by complying with legal requirements
- Contributing
to team effort by accomplishing related results as needed
- Acting as a
first line support to customers and visitors to site, providing a professional
and friendly service
- Understanding
the needs of our customer, respond accordingly to customer queries and requests
and take appropriate action
- Maintaining
professional conduct at all times
Benefits
- Access to a range
of nationally recognised courses to help further your career, via the Anchor
Academy
- Access to SIA and
First Aid training at discounted rates, with financial support available
- Auto Enrolment
Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream -
access to pay as you earn it
- Cycle to Work
Scheme Available
- Full uniform
provided
- Free Employee
Assistance Programme 24/7 including access to counselling
- Hospital
Saturday Fund
- Reward and
Recognition awards
What’s Next?
If you would like to be considered for
this position, APPLY NOW and we will be in touch.
Other companies may call this role: CCTV Operator, Control Room Operator, Security Control Room Operator, CCTV Controller, Security Controller, Control Room Controller, Security CCTV Operator, Surveillance Operator, Security Operations Controller, CCTV Security Officer, Security
Officer, Security Guard, Security Personnel, Protection Officer, Loss
Prevention Officer, Security Specialist, Safety Officer, Security Coordinator,
Security Analyst, Asset Protection Officer, Security Operations Officer,
Security Risk Officer, Facilities Security Officer, Protection Officer,
Workplace Safety & Security Officer, SIA Security Officer, Security
Enforcement Officer
Within commuting distance of: Swindon, Fairford, Chippenham, Upavon, Cirencester, Wantage, Tetbury, Castle Combe, Brize Norton, Newbury, Witney, Trowbridge, Thatcham, Abingdon, Stroud, Amesbury
Salary :
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