A

Application Support Engineer - Microsoft 365

icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Application Support Engineer - Microsoft 365

Application Support Engineer

We are seeking a highly organised and detail-oriented Application Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting.

The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in solving problems and managing processes from start to finish.



Key Responsibilities

1. Customer Onboarding & Implementation

  • Support initial setup of client environments, including user accounts and site configurations.
  • Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint configurations).
  • Act as liaison between clients and development teams to escalate and resolve issues.
  • Advise on Microsoft 365 tenancy best practices.
  • Assist with data import into SharePoint, resolving any issues that arise.
  • Execute PowerShell scripts for bulk changes across customer environments.


2. Technical Support & Automation

  • Serve as an internal escalation point for 1st Line Support queries.
  • Collaborate with the Support team on resolving complex Microsoft 365-related issues.
  • Automate routine or repetitive tasks to improve operational efficiency.


3. Documentation & Knowledge Management

  • Maintain internal knowledge bases and troubleshooting documentation.
  • Ensure accurate recording of client tenancy configurations and technical notes.


Key Requirements

  • Strong client service orientation and attention to detail.
  • Ability to work independently and as part of a collaborative team.
  • Proven ability to perform under pressure in a fast-paced environment.
  • Self-starter with a proactive, hands-on approach to tasks.
  • Experience managing multiple concurrent projects to tight deadlines.
  • Excellent written and verbal communication skills.
  • Confident in leading meetings and presenting solutions to clients.
  • Solid analytical and troubleshooting skills.


Essential Experience

  • Microsoft SharePoint – Advanced understanding of site configurations and permission management.
  • Microsoft Entra ID – Experience with identity and access management and tenant setup.
  • PowerShell – Proficient in scripting and task automation.


Desirable Knowledge

  • Microsoft Exchange Online
  • Microsoft Purview
  • Microsoft Teams
  • Microsoft Copilot


Benefits

  • 25 days annual leave + public holidays + your birthday off
  • Professional development opportunities
  • Private medical insurance
  • Dental insurance
  • Life assurance
  • 3 days office based - Manchester City Centre Office


Interested? Please Click Apply Now!

Application Support Engineer - Manchester - Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting.
Original job Application Support Engineer - Microsoft 365 posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Application Support Engineer Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Application Support Engineer Jobs in the UK

GrabJobs is the no1 job portal in the UK, connecting you to thousands of jobs fast! Find the best jobs in the UK, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.