Associate Sales Engineer

About the role:

As an Associate Sales Engineer (ASE) at Samsara, you’d be part of a diverse group of technically-minded folks working together to bring our unique connected operations technology to customers. Our daily customer engagements include conversations around logistics/supply chain management, fleet maintenance strategies, global asset management, machine control systems/diagnostics, system integration, and regulatory compliance. This means a successful SE at Samsara will develop a thorough understanding of IoT hardware and sensors, hands-on installation/deployment scenarios, carrier networks, cloud infrastructure, and third-party system integrations (via our open API) to ensure the proper technical solution is presented to our customers.

This is a remote position open to candidates residing in the UK.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.


• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 


• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.


• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 


• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

• Become an expert on Samsara products: where the rubber of cutting-edge tech (IoT, AI, computer vision) meets the road of driving digital transformation for physical operations.


• Demonstrate quick and efficient discovery to understand customer needs and answer any tech questions with the goal of doing so on a single call.


• Be highly available for standard demo/account coverage and temporary technical expertise across the entire Samsara Sales Team.


• Understand how our devices are installed (enough to explain to a prospect over the phone).


• Educate customers on technical aspects of APIs, and be able to deploy scripts leveraging the Samsara API to a testing environment on demand.


• Be an advocate for your AE's, prospects, and customers when it comes to internal tech conversations.


• Act as a liaison between Samsara’s product and sales teams, translating technical feedback and enrolling the right customers in our beta programs.


• Champion, role model, and embed Samsara’s values and operating principles as we scale globally and across new offices.

Minimum requirements for this role:

• BS in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline


• Preferred 1+ years experience working with customers in a pre-sales or support capacity


• Ability to explain complex technical concepts to non-technical audiences


• Basic understanding of electronics and electrical systems


• Well-versed in one of the following: cloud software, networking, automation and control systems


• Experience tinkering with hardware gadgets, sensors, or vehicles is a plus