Claims Insight Manager

CLAIMS INSIGHT MANAGER

£60,000

FULLY REMOTE

This role does not offer sponsorship.

This is an exciting opportunity to join a market-leading insurance business, utilising smart data and technology. They have been undergoing rapid growth and currently have 1.4 million customers.

THE COMPANY

This business is a UK-based insurer offering a range of home and motor insurance. They have been nominate Employer of the Year and have amazing Glassdoor reviews!

THE ROLE

You can expect to be involved in the following day-to-day:

• Produce regular reports for senior stakeholders, providing insight into current and projected claims indemnity performance to support monthly and quarterly executive updates.
• Analyse trends, anomalies, and opportunities in claims performance aligned with executive priorities.
• Develop and maintain robust data models (primarily using SAS), leveraging multiple data sources to deliver actionable insights across key performance metrics.
• Partner with operational teams to identify and implement initiatives that improve indemnity outcomes, ensuring follow-through to execution.
• Mentor and support junior analysts, with a focus on enhancing their technical capabilities, particularly in SAS.
• Work closely with Finance to monitor and demonstrate realised benefits across cost, income, and indemnity performance.
• Liaise with external benchmarking providers to supply accurate, detailed data for ongoing comparison against market standards and to inform internal performance indicators.
• Assist with modelling and forecasting the impact of internal and external factors on claims inflation.
• Represent the Claims Insight Manager in key meetings with stakeholders.
• Contribute to wider Performance team initiatives, applying skills flexibly to meet evolving business requirements.

YOUR SKILLS AND EXPERIENCE

• Previous experience with data analysis using SAS or SQL.
• Previous experience using data and insights to understand claims performance.
• Excellent written and verbal communication skills.
• Degree in a STEM subject.

THE BENEFITS

• Discretionary bonus.
• 25 days holiday (+ bank holidays).
• Life insurance.
• Private Medical insurance.
• Pension contribution.

HOW TO APPLY

Please register your interest by sending your CV to Gaby Adamis via the Apply link on this page.