I

Community Manager

icon building Company : Intigriti
icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

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Job Description - Community Manager

As our Community Manager you will drive the sustainable expansion of a community while fostering meaningful engagement and satisfaction among its members. This requires a combination of strategic thinkingcreativity, analytical skills, and a deep understanding of the target audience and community dynamics.  

Here at Intigriti having an Online Community with the vision of expansion, it is crucial to have a person dedicated to all initiatives and projects related to nurture, engage and expand our hacking community.

  • Community Engagement: Actively engage with community members through various channels such as social media, forums, events, and in-person meetings. This involves responding to inquiries, addressing concerns and fostering positive relationships.
  • Content Creation: Develop engaging content tailored to the interests and needs of the community. This might include writing blog posts, creating social media updates, designing graphics, or producing videos.
  • Reporting: Track relevant metrics and analyze data to measure the effectiveness of community engagement efforts. Generate regular reports outlining key insights and recommendations for improvement.
  • Event Planning: Organize and coordinate community events, meetups, workshops, or webinars to facilitate connections among community members and promote the organization's goals or initiatives.
  • Swagstore Management: Responsible for managing all aspects of the swag store, including inventory management, product selection, marketing campaigns, customer service, and fulfilment to ensure a seamless and engaging experience for customers that make the hackers actually want to wear/use our cool items.
  • Feedback Collection: Gather feedback from community members to understand their needs, preferences, and concerns. Relay this information to relevant internal stakeholders to inform decision-making and improve services and programs.
  • Moderation: Monitor community discussions and interactions to ensure they align with the organization's guidelines and standards. Address any inappropriate behavior or conflicts in a timely and respectful manner.
  • Networking: Build relationships with key stakeholders, influencers, and partners within the community to enhance collaboration opportunities and expand the organization's reach and impact.
  • Has experience in Cyber Security/IT/Tech Community by working close with the users of the platform. 
  • Has worked in the past as a Social Media Manger/Community Manager/Marketing Growth Associate/Community Growth Associate.
  • Strong experience working with Marketing and Designer Teams.
  • Excellent Skills in written and spoken English.
  • Excellent Skills in Social Media Management: Content Creation, Copy Writing, Replying, engaging people, understanding trends and translating them to our audience – required to manage the Intigriti social accounts.
  • Worked on creating engaging meet-ups with clear goals and ROI. 
  • Strong proficiency in KPI reporting, including tracking, analyzing, and interpreting key performance metrics.
  • Experience with Power BI and automating KPI reporting to drive data-informed decision-making and operational efficiency.
  • Project management skills & familiar with Asana/Trello or similar tools.
  • Strong Experience with Discord Management.
  • Content Writing for Blogs/Articles/Knowledge base.
  • Excellent G-Suite / Office Experience.
  • Team Player.
  • Excellent Communication Skills.
✅ Competitive salary and uncapped commission.
⏰ 26 days of annual leave and Bank Holidays 
⭐ Top-notch Private Healthcare and Health Cash Plan 
⭕ Hybrid working model 
☕ Initial home office budget  
✈️ 2-month work abroad policy 
✍ Great training and yearly learning budget 
⌛ Employer pension scheme 
❇️ Enhanced maternity pay
⛹ Social activities and team outings 
✨ Referral bonus 
❓ Employee Assistance Program  
⚡ Great hardware and access to the best tools to be successful in your role 
☎️ Mobile subscription contribution
Here are some great benefits of joining our team: 
  • Cybersecurity is a great place to be! The security industry is fast-paced and continues to grow even during times of economic uncertainty.
  • We provide a clear career path and learning budget to help set you up for success.
  • Join a company that’s making a real impact. In addition to our sustainability goals, we empower ethical hackers from all backgrounds to earn a living.
  • Be yourself! Our international team celebrates individuality and places a strong focus on diversity and inclusion.
  • We are the proud winners of the Deloitte Rising Star award in 2020 and the Deloitte Fast 50 award in 2021.
  • We’re backed by top investors who are enabling us to grow internationally.
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