Dental Lab administrator

Dental Lab Administrator

Job Title: Dental Lab Administrator
Reporting To: Practice Manager / Lab Manager
Location: Remote
Hours: Part-Time, 4 hours per day
Contract: Self-Employed

About Zental

Zental is a boutique, fully private dental group operating in London and Buckinghamshire. We are committed to providing exceptional patient care in a calm, relaxing, and harmonious setting. Our mission is to help people live longer, healthier, and happier lives through optimal oral health and well-being.

Purpose of Role:

To provide administrative support to the dental lab and ensure smooth coordination between dentists, lab technicians, and patients, while allowing flexibility in working hours and location.

Key Responsibilities:

1. Lab Case Management




• Receive, track, and log dental lab cases.


• Ensure accurate documentation and timely processing.


• Communicate case status to dentists and lab technicians.




2. Administrative Support




• Maintain accurate records and files for all lab cases.


• Handle emails, phone calls, and queries related to lab work.


• Manage office supplies and lab inventory where applicable.




3. Communication & Coordination




• Liaise with dental technicians and internal staff to ensure smooth workflow.


• Update systems and logs for lab turnaround times.


• Assist in reporting and scheduling as required.

Person Specification:

• Experience in dental administration or laboratory coordination preferred.


• Strong organisational and time management skills.


• Excellent interpersonal and communication skills.


• Ability to work independently and manage priorities effectively.


• Proficient in Microsoft Office; experience with dental software (Dentally) is advantageous.


• Reliable, proactive, and flexible, comfortable working remotely or on-site.

Benefits: Flexible schedule, supportive professional team, exposure to modern dental lab operations