Digital Content Writer

A Manchester-based SaaS company transforming the way people engage with their finances. Our platform helps employees take control of their financial wellbeing through smart tools, education, and real-time insights.

With a growing customer base across the UK, we're passionate about building digital experiences that empower users and make complex financial decisions easier to understand. As we scale, we’re looking for a talented Content Designer to join our product and UX team.

As a Content Designer, you’ll play a vital role in shaping the language and user experience across our platform. You'll work closely with product managers, designers, and developers to ensure our content is clear, consistent, and user-centred—helping people feel confident about their money.

You'll be responsible for designing content that simplifies complex financial topics, supports product functionality, and enhances every stage of the user journey.

• Creating and maintaining user-focused content across our web app, onboarding flows, help centre, and comms
• Translating financial and technical concepts into plain English that resonates with our users
• Collaborating with cross-functional teams to plan, test and deliver new product features
• Contributing to content standards, tone of voice, and style guidelines
• Using analytics, customer feedback, and user testing to improve and iterate content
• Supporting product marketing and internal teams with microcopy, tooltips, in-app guidance, and more

• Proven experience as a content designer, UX writer, or digital copywriter, ideally in a SaaS or fintech environment
• Exceptional writing, editing, and content structuring skills
• Experience of writing content for HR sector
• Comfortable working with complex topics (especially financial or technical content)
• Strong understanding of accessibility and inclusive design principles
• Experience working in Agile teams with designers and developers
• Familiarity with tools like Figma, Notion, or similar design/documentation platforms

• Hybrid working from our central Manchester HQ or remote within the UK
• 25 days holiday + bank holidays + your birthday off
• Personal development budget and ongoing learning opportunities