E-billing/Credit Control

Totum are working with an international law firm on a newly created, fully remote role that combines e-billing and credit control. This is a great opportunity for someone with experience in e-billing platforms who’s also confident managing collections and wants to be part of a collaborative global finance team. You’ll support legal and finance teams across several jurisdictions, helping to ensure accurate invoicing, compliance with client requirements, and timely payment — all while working from home and reporting into a UK-based manager.

The ideal candidate will be responsible for:

• Uploading invoices to client e-billing platforms and resolving any rejections
• Maintaining accurate billing data, including timekeeper, matter, and rate details
• Keeping e-billing guidelines up to date and shared with the business
• Supporting budgets, monthly accruals, and billing-related reporting
• Allocating payments and maintaining clear records of payment history and queries
• Managing collections activity across global ledgers
• Building strong relationships with internal teams and external clients
• Monitoring outstanding invoices and following up on payments
• Escalating disputes and ensuring timely resolution of billing issues
• Providing regular updates and reports to legal teams

The ideal candidate will have the following experience:

• Hands-on experience with e-billing portals such as Collaborati, Passport, Tymetrix, Legal Tracker, CounselLink or CounselGO
• Credit control experience in a busy, client-focused environment
• Experience in a legal or professional services environment preferred
• Strong written and verbal communication skills
• Confident explaining billing requirements to internal stakeholders

Equal Opportunities

As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunities employer we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.