Head of Fleet Improvement

We have a fantastic opportunity for a Head of Fleet Improvement to join our Fleet Team. This is a primarily remote role with national travel required to attend bases/meetings etc.

This is a new role focussing on continuous improvement and excellence, working alongside the locally based fleet operations teams. 

Reporting to and deputising for senior fleet leadership, the Head of Fleet Improvement will lead the strategic development, performance, and compliance of our national ambulance fleet. This senior role is responsible for driving innovation, continuous improvement, and the transition to a zero-emission fleet, while ensuring fleet operations meet legal, financial, operational, and CQC requirements.

You will provide technical and strategic leadership across vehicle engineering, EV adoption, charging infrastructure, compliance, and sustainability. Working closely with Operations, Governance, HR, and Site teams, you will influence driving behaviours, improve reliability and availability, and play a pivotal role in EMED Group’s journey to carbon neutral.

Benefits for the role include

• Salary circa £60,000.


• 33 days holiday.


• Life Assurance


• 24/7 online/telephone GP Consultation and access to prescriptions.


• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.


• Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.


• Access to mental health consultations.


• Access to physiotherapy consultations.


• Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.


• Financial guidance re retirement planning, tax savings and state benefits.


• Long Service Recognition Scheme – recognising colleagues for their continued service after 5 and 20 years’ service.


• Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.


• Refer a Friend recruitment incentive scheme with financial rewards.


• The EMED foundation, to provide support to colleagues and our local communities.


• Pension Scheme.


• Blue Light Card access


• EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.


• Flu vaccination (through an internal campaign in Autumn/Winter).

Role Responsibilities

• Provide technical leadership for fleet, driving strategic improvement in reliability, safety, lifecycle cost, and asset performance

• Act as the technical authority for the fleet, overseeing diagnostics, defect trends, and complex engineering issues


• Lead the analysis of fleet performance data to identify issues, engineering risks, and long-term improvement opportunities


• Develop and deliver fleet improvement strategies to organisational objectives


• Set technical standards, maintenance strategies, and engineering best practice across the fleet


• Lead engagement with OEMs, suppliers, and external maintenance providers to resolve high-risk issues and influence design or process changes


• Ensure fleet compliance and safety standards


• Provide expert technical advice

Do you have what it takes?

• Extensive technical and mechanical expertise across either vans, HGVs, and/or PSVs, with the ability to operate as a subject matter expert


• Proven experience in senior fleet, engineering, or technical leadership roles


• Strong capability in data analysis, performance management, and engineering risk assessment


• Demonstrated experience developing and delivering strategic improvement programmes at fleet or organisational level


• In-depth knowledge of fleet compliance, safety legislation, and regulatory standards


• Excellent problem-solving skills


• Strong leadership and communication skills


• Professional engineering or fleet-related qualifications (or equivalent experience)

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.

Our Values 

Collaborative – we work as one team with a shared purpose to meet the needs of our patients, passengers, colleagues, customers, communities, and the planet.

Agile – We listen, learn and adapt to improve the business, each other, and ourselves.

Reliable – We do what we say we will do, we take responsibility and we behave with integrity.

Empowered – We are confident and committed to taking responsibility to deliver the highest quality service.

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group.  We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 60 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all.