Head of Property Management

We’re working with a highly regarded residential lettings business offering a fantastic opportunity for an experienced and driven Property Manager to step into a Head of Property Management role within a thriving and supportive environment.

You'll be joining a well-established team of multiple Property Managers, supporting a hands-on Manager and Assistant Manager in the day-to-day running of the department. This is a brilliant step up for someone currently leading a small team or a seasoned Property Manager ready to take the next step in their career.

In a Head of Property Management role, you will be offered:

• Up to £32,000 basic
• Realistic OTE of up to £35,000
• End-of-year profit
• Ongoing training and professional development, including ARLA sponsorship
• Long-term career progression as the business continues to expand
• Hybrid working
• No weekends

In a Head of Property Management role, your duties will be:

• Acting as a point of escalation for more complex issues, providing support and guidance to team members.
• Monitoring team workload, stepping in where needed to ensure service levels are maintained.
• Managing a small personal portfolio, handling maintenance issues, liaising with tenants and landlords, arranging contractor visits, and processing invoices.
• Driving customer service excellence and strengthening client and tenant relationships.
• Supporting the Assistant Manager in developing relationships with approved contractors and sourcing new suppliers.
• Getting involved in team events and internal initiatives that foster a positive and collaborative culture.

To be considered for the role, you must have:

• A minimum of 3 years’ experience in property management, ideally with some exposure to team leadership.
• ARLA qualification preferred, but not essential (support can be provided).
• Must live a commutable distance from Chelmsford
• A strong customer-first approach with excellent communication and organisational skills.
• A proactive problem-solver with the ability to work both independently and collaboratively.
• Comfortable using Microsoft Office and other standard property management systems.