Housing Contract Manager

Housing Contract Manager

Annual Salary: £40,000

Location: Manchester (Remote)

Job Type: Full-time, Permanent

We are recruiting on behalf of a leading property consultancy for a proactive and highly organised Contract Manager. This remote role is based in Greater Manchester and offers a dynamic, hands-on opportunity at the heart of our client's housing operations. If you thrive in a fast-paced environment, have a strong understanding of social housing, and enjoy building relationships that make a difference, this role is for you.

Day-to-day of the role:

• Property Sourcing and Onboarding: Identify, procure, and onboard properties for the housing scheme, ensuring all inventory and property standards are met. Maintain accurate estate records and manage inventory budgets.
• Property Inspection and Maintenance: Conduct thorough inspections to ensure compliance with legislation and housing standards. Coordinate and monitor maintenance and turnaround works, delegating tasks to contractors or internal teams and approving associated costs.
• Stakeholder Liaison and Pre-Tenancy Coordination: Act as the primary contact for council representatives, landlords, and support workers. Facilitate pre-tenancy move-ins, coordinate tenant placements, and address welfare or property concerns.
• Financial Oversight and Recharges: Oversee and document recharges to landlords for property-related expenses, including tenant damage. Negotiate and agree charge-back amounts with the council and reconcile landlord and rent payments with the internal Finance team, to ensure month-end accuracy.
• Stakeholder Engagement and Negotiation: Attend meetings with stakeholders to discuss rent reviews, tenant behaviour, and property issues. Negotiate and confirm financial agreements, reviewing terms as required.
• Tenant Management and Property Handover: Coordinate tenant move-ins and move-outs, conduct final inspections, and ensure proper handover of properties and keys. Meet tenants on-site to complete welcome packs, provide orientation, and set expectations.

Required Skills & Qualifications:

• Minimum of 5 years’ experience in social housing management, including tenancy and income management.
• Chartered Institute of Housing (CIH) qualification or equivalent, or willingness to work towards is desirable.
• Knowledge of local authority housing strategies and partnership working.
• Strong knowledge of housing legislation, welfare reform, and safeguarding.
• Experience with property management systems and data reporting tools.
• Excellent communication, interpersonal, and negotiation skills with a range of stakeholders.
• Strong time management and organisational abilities.
• Ability to maintain high standards of customer service and operational efficiency.
• Full UK driving licence.

Benefits:

• Company car provided
• 25 days holiday, plus 8 bank holidays
• Company pension
• Enhanced Maternity/Paternity Pay
• Health and Wellbeing programme
• Enhanced Sick Pay
• Compassionate Leave

To apply for this Contract Manager position on behalf of our client, please submit your CV detailing your relevant experience and why you are interested in this position.