Infinity Fitness Dawlish is an independent gym in Dawlish, Devon, offering 24/7 gym access, group classes and personal training. Our motto is "All levels, one goal".
We have a number of employee relations cases and data requests that need dedicated, impartial HR support. This role will take ownership of them, see each one through to a fair and compliant outcome, and leave us with clear records and processes.
Key responsibilities
Disciplinaries
* Manage internal disciplinary cases from start to finish, in line with company policy and the Acas Code of Practice
* Carry out fair, impartial investigations, including interviewing staff and witnesses and gathering evidence
* Write clear investigation reports with findings and recommendations
* Prepare invitation letters, arrange hearings and advise or support the hearing manager
* Issue outcome letters and keep accurate case records
Appeals
* Manage disciplinary and grievance appeals, making sure they are heard by someone independent of the original decision
* Review the original process and evidence, and carry out further investigation where needed
* Arrange and minute appeal meetings, and prepare final outcome letters
Subject access requests (SARs)
* Log and respond to subject access requests within the one-month legal deadline under UK GDPR
* Search for, collate and review personal data held across our systems, including email, membership and HR records
* Redact third-party and exempt information, and prepare clear, compliant responses
* Keep a SAR log and flag any data protection risks
General
* Give practical HR advice to directors and managers on the cases above
* Keep all information strictly confidential and securely stored
* Provide a short weekly update on case progress
* Recommend improvements to our disciplinary, appeals and SAR processes, and hand over all records at the end of the contract
Skills and experience
Essential
* Proven experience running disciplinary investigations, hearings and appeals
* Experience handling subject access requests under UK GDPR and the Data Protection Act 2018
* Sound working knowledge of UK employment law and the Acas Code of Practice
* Excellent report writing and note-taking skills
* Able to stay impartial, handle sensitive matters calmly and keep strict confidentiality
* Organised and able to manage several cases at once to tight deadlines
Desirable
* CIPD Level 5 or above (or working towards it)
* Experience in leisure, fitness, hospitality or another small-business setting
* Experience with redaction tools and HR or membership software Only candidates based in UK and eligible to work in UK are allowed
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