ICT Infrastructure and Systems Manager

My client is looking for an experienced and technically skilled ICT Infrastructure and Systems Manager to take ownership of their core IT infrastructure and business systems. This is a fantastic opportunity to lead the strategic development, maintenance, and security of a wide-ranging and complex ICT environment across over 60 sites and supporting more than 1,500 users.

This role suits a confident IT infrastructure leader who thrives in a dynamic, multi-site setting and enjoys managing both people and technology to deliver robust, secure and high-performing IT systems.

• Leading the management and development of IT infrastructure, cloud services, and business-critical systems
• Ensuring system availability, performance, and security across all platforms and networks
• Administering Microsoft 365 tenants, Entra ID, Azure, and Defender XDR
• Managing vendor and third-party relationships for IT and SaaS solutions
• Overseeing IT security, incident response, and compliance with GDPR, ISO27001, and other standards
• Providing 3rd line support for infrastructure and systems-related issues
• Leading and developing a skilled team of systems and infrastructure professionals

• Proven experience in an infrastructure or systems management role
• Strong knowledge of Microsoft 365, Azure, Active Directory, DNS, and networking
• Experience implementing and supporting wide area networks and cloud infrastructure
• Familiarity with industry security standards and compliance frameworks
• Strong documentation, communication, and leadership skills

• Industry certifications or working toward one
• Experience with Microsoft Defender, vulnerability scanning, and disaster recovery planning
• Understanding of ITIL and service management methodologies

• Join a forward-thinking, values-led organisation with a strong public service mission
• Lead meaningful technology initiatives that support learning, culture and community services
• Work across a broad range of sites and platforms, offering variety and challenge
• Be part of a collaborative and supportive ICT leadership team