Infrastructure Engineer

Job Title: Infrastructure Engineer

Location: Woking, UK – Hybrid

Reports to: Infrastructure Manager

Work schedule: Mon – Fri, 37.5 hours per week

Who are VitalHub?

VitalHub aspire to accelerate the delivery of digital transformation at scale, supporting healthcare organisations internationally to improve how they capture and analyse data. This helps enhance patient flow and enables better coordination of care across planned and unplanned services, mental health, workforce, and compliance. From patient-facing apps and in-hospital flow management to national system control centres supporting the provision of healthcare services across US, UK, Canada, Middle East & Australia, our solutions exist to deliver an eco-system of joined-up technical infrastructure and centralised data integration.

The Opportunity:

The Infrastructure Engineer will be working with the infrastructure team to manage the production estate of the UK business. They must ensure that best practices are implemented and used throughout the infrastructure. The successful candidate will be a highly motivated team player with the ability to manage changing priorities. They will be able to take direction and perform and complete tasks with minimal direction. They will have an attention to detail and take pride in the work and tasks they undertake.  They will have excellent verbal and written communication skills and will be able to communicate effectively with technical and non-technical colleagues. The candidate will be ambitious to learn and looking to take the next step in their IT career. 

Your Responsibilities:

• System monitoring


• Managing and carrying out environment checks


• Managing & deploying Patches/Updates


• Managing backups & restores


• Managing & deploying SSL certificates


• Managing & deploying anti-virus


• Server support & provisioning


• Disaster recovery and performance tests.


• Network/Firewall support


• Documentation

Skills:

• Operating Systems i.e. Current Windows Server OS’ and Linux Platforms 


• Deployment Tools (Intune, Jamf) 


• Infrastructure hardware including Compute, SAN’s and Networking 


• Virtualisation, Microsoft Hyper V preferable 


• Microsoft Azure and AWS 


• Windows IIS


• SSL Certificate Management 


• Microsoft SQL 2016/2019/2022 


• Active Directory & domain services i.e. DNS, DHCP, GPO’s 


• Network Switches, Firewalls (Fortinet and WatchGuard), Wireless Access Points 


• Familiarity with Case management ticketing systems (Preferable FreshDesk) 


• Backup Tools and Software (Veeam or similar) 

Essential Experience:

• Demonstrable experience operating in an Infrastructure Engineer role 


• Industry recognised qualification or vocational training from a relevant provider e.g. Microsoft. 


• Demonstrable handson experience administering Microsoft SQL Server (2016/2019/2022), including installation, configuration, and maintenance tasks 


• Proven experience working with Virtualization software (Predominantly Hyper-V, but other platforms would be a bonus). 


• Demonstrable awareness/working knowledge of network principals i.e. TCP/IP, ports, VLAN's etc. 


• Practical experience to be able to demonstrate proficiency in managing firewalls, routers, switches and other network infrastructure. 

Nice to Haves:

• Microsoft qualifications in relation to administration or networks (MCSE, MCSA, MCITP)


• Knowledge and/or experience of SANs


• Knowledge and/or experience of working with Watchguard and Fortinet Firewall products


• Knowledge and/or experience of Microsoft 365 systems


• Knowledge and/or experience of Azure


• Knowledge and/or experience of AWS

What do we offer?

• Remote & flexible working


• 25 days holiday plus Bank Holidays


• Support to grow through professional learning & development courses!


• Employee Assistance Programme


• Inclusive approach to Diversity, Equity & Inclusion


• Events – networking and social


• PDP – progression & internal career opportunities


• Death in Service


• Regular training workshops

Our Interview Process:

1. Initial screening call with the Talent Team


2. Virtual interview with the Infrastructure Manager & Infrastructure Engineer – technical assessment


3. Virtual interview with the Infrastructure Manager & Head of HR

As an equal opportunities’ employer, VitalHub is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join VitalHub. If you require any reasonable adjustments during the recruitment process, please let the Talent Team know.