IT Assistant

Company : Shaw Gibbs

Remote / Work from Home

Job Description - IT Assistant

Farnham

Shaw Gibbs is a growing top 40 accountancy practice who provide expert solutions for entrepreneurial businesses and private individuals in Central and Southern England. Shaw Gibbs invest in their teams of high-quality specialists who work with the best-in-breed technology to create value for our clients which exceeds expectation.

Our culture is very important to us and is based on our company values of expert, respectful, innovative and collaborative. We develop high performing teams diverse in experiences, backgrounds and ideas. As a growing company, there are plenty of opportunities for development and quick progression. Our practice is known for having a friendly and supportive team culture where everyone receives training and development to increase their technical knowledge and their commercial and management skills. We put our people first and are constantly looking for ways to improve our people experience. With respectful as one of our values, we are committed to creating an inclusive culture that respects, values and celebrates cultural and individual differences.

We have several offices in Central and Southern England and have ambitious plans to expand our business. To support the organisation’s growth, we have created a new opportunity for an IT Assistant to join our Farnham IT team. This is a permanent full-time role with hybrid and flexible working options. Your key responsibilities will include:

Monitoring our internal IT helpdesk and responding to queries in a timely manner
Monitoring the use of software (e.g. Microsoft) and hardware (e.g. Printers) and looking for ways to improve our existing systems
Training and assisting with IT inductions for new starters
Liaising with third party suppliers
Ordering and setting up new and replacement IT equipment
Updating technology and tools to ensure the latest products, documents and relevant software’s are accessible and communicating prospective changes to employees
This role will require occasional travel to other offices in the Shaw Gibbs Group

Hybrid working after successful completion of your probationary period (three days in the office and two days at home)
Flexible working (flexing your hours around the core working hours of 10am to 4pm)
Joining a fast growing company with exciting growth plans ahead
Plenty of opportunity to increase your technical knowledge and skills
A varied role within a talented and experienced team
ERIC internal recognition awards – monthly recognition awards that celebrate those who champion the Shaw Gibbs values
Regular employee events including a company-wide summer party
A competitive benefits package, including:
- A 25 day core holiday allowance plus other holiday-related benefits, such as: Holiday trading (the ability to buy or sell up to 5 days holiday per year), flexible bank holidays (the ability to flex your bank holidays to a day that suits you best) and additional holiday with service
- A dedicated “Wellbeing Day” – an additional day off per year to focus on your wellbeing
- Employee Assistant Programme (EAP) which includes access to 24/7 online GP consultations, 2^nd medical opinions, online counselling, and mental health first aiders present in every office
- Shaw Gibbs Rewards – access to discounts on a wide range of retailers
- Health Cash Plan – money back on routine health appointments
- Electric Vehicles Salary Sacrifice Scheme
- Pension Salary Sacrifice Scheme
- Cycle to Work Scheme
- Client and employee referral bonuses
- Death in Service Life Assurance
- Bus pass discounts and loans
- Gym membership discounts

1 year of relevant work experience would be great, but is not essential.
A minimum of 3 A-levels at grades A to C (or equivalent).
A university degree with a 2:1 or above is desired but is not essential.
A strong aptitude for IT and able to pick up new tech quickly.
Super organised, able to juggle multiple tasks simultaneously.
Able to prioritise workload effectively and work in a flexible manner.
High attention to detail and accuracy.
Strong communication skills, both written and verbal.
Enjoys a fast paced work environment.
A self-starter with a with a high level of resilience.
Demonstrates a strong team spirit but also very effective working independently.
A positive “can do” attitude with a strong desire to learn and develop.

To apply for this vacancy, please click on the ‘Apply for this job’ button at the bottom of the page.

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IT Assistant

Job Description - IT Assistant

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