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Medical Operations (Mental Health) - London

icon building Company : Tandem Health
icon briefcase Job Type : Full Time
icon remote-alt Remote / Work from Home

Number of Applicants

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Job Description - Medical Operations (Mental Health) - London

Come and build something monumental for Healthcare!

At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care.

We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you!

About the Role

At Tandem we’re building tools that support clinicians in delivering better care. As part of our Medical Operations team, you’ll use your clinical expertise to support the successful adoption of Tandem’s clinician co-pilot in mental health care settings across the UK.

You’ll work at the intersection of clinical practice and technology - guiding new users through onboarding and training, gathering insights to improve our product, and collaborating with product and commercial teams to embed Tandem into everyday workflows. Your perspective will be key in ensuring that our solution truly meets the needs of clinicians and patients alike.

What You Will Do

  • Support the rollout of Tandem’s co-pilot to mental health providers in the UK.

  • Train and onboard new clinician users, making sure they feel confident and supported.

  • Gather structured feedback to help shape the evolution of our product.

  • Collaborate with cross-functional teams to ensure a seamless fit with clinical workflows.

  • Advocate for our users - translating clinical needs into actionable insights for the team.

What You Bring

  • Clinical experience in a mental health setting (e.g. psychiatry, psychology, nursing).

  • A passion for using technology to improve care delivery and reduce clinician burden.

  • Clear, confident communication skills - you’re comfortable guiding clinicians and collaborating with diverse teams.

  • A proactive, solution-oriented mindset and a strong sense of ownership.

  • Excitement about working in a fast-moving, mission-driven environment.

Bonus Points

  • Experience or curiosity around LLMs (Large Language Models) and prompting techniques.

  • Background in health-tech, innovation, or startup environments.

  • Experience in project or implementation roles within collaborative, fast-paced teams.

  • Familiarity with the UK or EU regulatory landscape for health technology products

Location

We believe the best ideas happen when we’re together. This is a full-time role based in London where you will work primarily in order to collaborate, connect, and build our culture. Travel is expected locally to meet customers, and regular trips to Stockholm to meet the full team are also a requirement.

How to Apply

We adopt a continuous selection process, so please make sure to apply with your CV in English.

Our interview process consists of 4 stages:

  1. Screening interview with Talent Acquisition

  2. First interview with our Country Manager in the UK

  3. Follow up interview with some of our Medical Operations team members

  4. Working Day - Join us in the Stockholm office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action.

Culture at Tandem

At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started.

Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together.

Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection.

We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change.

Original job Medical Operations (Mental Health) - London posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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