Onboarding Officer

Onboarding Office

Location: St James House, Hollinswood Road, Telford, TF2 9TZ
Type: Permanent/Full-time, Office-based

Salary: Discussed at interview

Are you a top performing, experienced onboarding officer who thrives on delivering results and building relationships?
 

At Komplex Group, we’re proud to have a 94% employee happiness score and we want YOU to help us keep it that way by attracting exceptional people who share our values and passion for care.

Why You’ll Love Working Here

• Life Insurance – peace of mind for you and your loved ones
• Your Birthday Off – because you deserve to celebrate YOU
• 24/7 GP Access – for you and your siblings (yes, really!)
• Retail Discounts – save on your favourite brands
• Financial Advice – expert support when you need it
• Employee Assistance Programme (EAP) – because wellbeing matters
• Our Culture - where collaboration, respect, and positivity drive everything we do

About Us

Komplex Group: Individually brilliant. Collectively exceptional.
We’re a leading provider delivering complex clinical care and high acuity mental health support to children and adults. Our mission? To make high-quality care accessible everywhere. And that starts with hiring the right people.

Your Role

As the face of Komplex Group for new talent, you’ll play a key role in shaping first impressions and building lasting connections. Communication is everything, you’ll engage candidates with clarity, confidence, and enthusiasm.

Your responsibilities include:

• Complete pre-employment checks to ensure compliance before start dates.
• Coordinate inductions and PRICE training for new starters.
• Carry out vetting checks (DBS, Right to Work, references, qualifications).
• Maintain secure and compliant personnel records in line with GDPR.
• Monitor staff compliance (training, DBS renewals, Right to Work, licences, NMC pins).
• Liaise with candidates, managers and teams to support onboarding.
• Prepare and issue contracts, onboarding packs and HR documentation.
• Ensure personnel files are audit-ready and meet regulatory standards.
• Chase outstanding documentation and escalate risks where needed.
• Provide general HR and compliance administrative support.

What We’re Looking For

• An experienced recruiter who delivers results and thrives in a fast-paced environment
• A bubbly, approachable personality that makes candidates feel welcome and valued
• Strong communication skills, you’ll be the voice and face of Komplex Group for new hires
• Business Admin Level 2 (or working towards it)
• Tech-savvy

Ready to be the face of recruitment excellence?
Send your CV to [email protected] or call 01952 781111 for an initial informal conversation

Komplex Group is an equal opportunity employer.