OT Technical Support Manager (Inside IR35 - Hybrid Glasgow)

Gigged AI is an On demand talent marketplace specialising in the IT and technology sector. We have an opportunity live at the moment for a OT Technical Support Manager (Inside IR35 - Hybrid Glasgow)  within one of our clients.

All proposals will be reviewed directly by the hiring manager on the Gigged AI platform. In order to send a proposal please follow the below steps:

• head to app.gigged.ai and create a free talent profile
• once signed in, follow this link to the project - https://app.gigged.ai/find-a-gig/XB4j33vjnqM
• you will now see a 'submit proposal' button
• please fill this in (intro, relevant experience, and attach CV to this)

Overview

The role requires 1-2 days onsite presence in Perth and is classified inside IR35 regulations.

Budget is £650-750 per day based on experience

Project Overview

The Gig involves leading the operational support, maintenance, and resilience of high-availability Operational Technology (OT) systems in the utilities domain. This includes overseeing incident response, service delivery, patching, vulnerability remediation, workforce planning, and technical team development.

Key Responsibilities

• Manage and support OT platforms such as SCADA, DMS, data historians, telemetry, and communications systems.
• Lead incident management, fault diagnosis, recovery, and operational resilience in high-availability environments.
• Oversee OT patching, vulnerability remediation, and maintenance activities.
• Allocate resources, map capabilities, and coach the technical team to develop their skills.
• Provide strong operational leadership and manage stakeholder relationships.

Required Skills and Experience

• Experience in supporting and managing OT platforms, particularly SCADA and DMS systems.
• Knowledge of telemetry systems relevant to OT environments.
• Proven skills in incident management and maintenance within high-availability settings.
• Expertise in workforce planning and technical team development.
• Strong operational leadership and stakeholder management abilities.

Deliverables

• Operational support, maintenance, and resilience of OT systems.
• Incident response and service delivery management.
• Effective patching and vulnerability remediation.
• Workforce planning and team coaching.
• Stakeholder engagement and operational leadership.