Private Client Relationship Manager

Private Client Relationship Manager

Location: Remote (Must be UK-based but able to travel internationally)

Position Type: Permanent, Full-Time

Salary: £40k - £80k dependent on experience. Additional performance-related annual bonus and commission structure worth up to £25k.

About the Role:

Are you a passionate and driven sales professional with experience in the luxury marine or residential sectors? My client, a prestigious, owner-led business with 40 years of industry expertise, is seeking a Client Relationship Manager to join their team. In this role, you will be responsible for managing and nurturing relationships with high-net-worth clients, focusing on their extensive portfolio of marine, residential, and aviation projects.

As the Client Relationship Manager, you will be the face of the company, visiting design trade studios, showcasing sample boards, and presenting case files to potential clients. Your ability to establish emotional intelligence and build strong, lasting relationships will be key to your success. You will work closely with the business owner and the London-based team covering Asia and the Middle East, ensuring a seamless experience for clients worldwide.

Key Responsibilities:

In this role, you will be proactive in nurturing existing client relationships, with 96% of clients turning into repeat revenue. You will be responsible for managing projects ranging from £150k desks to full projects worth £2m - £3m, ensuring that each client receives a bespoke and tailored experience. Your ability to work strategically and close deals will be crucial in driving the business forward.

You will have the opportunity to travel internationally, attending events such as the Monaco Yacht Show, and meeting with clients to understand their unique needs and preferences. Your role will involve collaborating with the in-house team of 50 skilled professionals to deliver exceptional, one-of-a-kind products to discerning clients.

Required Skills and Qualifications:

To excel in this role, you will need:

• Proven experience in sales, particularly with high-net-worth clients
• In-depth market knowledge and the ability to identify the right clients and customers
• A presentable and confident demeanour, with the ability to attend events and engage with clients
• Strong deal management and closing skills
• The ability to work strategically and think creatively
• Ideally, an established network of high-net-worth clients

Desired Personal Attributes:

My client is looking for someone who is a natural storyteller and team player, with a passion for selling high-value bespoke products. You should be solutions-driven, well-prepared, trustworthy, and committed to protecting and nurturing client relationships. Your loyalty and dedication to the team will be highly valued.

About the Company:

My client is a renowned, owner-led business with a strong reputation for creativity and innovation in the luxury marine and residential sectors. With an extensive client list and a team of over 60 skilled professionals, they are dedicated to delivering exceptional, bespoke pieces to discerning clients worldwide. Their passion for their craft and commitment to excellence sets them apart in the industry.

Benefits:

• Competitive base salary (£40,000 - £80,000) with team and individual commission
• 22 days holiday plus bank holidays (increasing with length of service)
• Company sick pay
• Pension contribution (5%)
• Private health insurance
• All travel expenses covered
• Fully remote working with no requirement to attend company offices
• Opportunity for international travel to prestigious and exclusive events