Sales Ledger Team Leader - Insurance & Services

Job title: Sales Ledger Team Leader - Insurance & Services

Department: Finance

Location: Halifax, hybrid working available

Hours: 37.5 hours per week

Salary: £28,000 - £35,000

We’re looking for a Sales Ledger Team Leader - Insurance & Services to be part of our success story.

**Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.

**Great career development opportunities – grow with us.

About the role

Overall responsibility for the day-to-day management, activities and guidance of the Insurer and Other Sales Ledger Team. Management for the end-to-end process for all applicable customers from sales orders through to cash collection and disputes. Providing timely and accurate reporting on sales ledger processes to month end deadlines. Project management for automated invoicing.

Driving performance against set targets, assisting with any issues that employees may have or issues that arise. Managing the team’s set objectives and targets working together to achieve it. Constant monitoring to ensure exceptional service is provided and that KPIs are met.

Key responsibilities

• Ownership of the team customer account creation and maintenance processes.
• Prepare and send weekly excess payable report.
• Management of group intercompany matrix, including investigating and clearing intercompany differences.
• Ensuring the team manage internal and external query resolution to SLAs.
• Carrying out Monthly team 1-2-1’s documented in the HR system and providing areas of focus.
• Providing team development and training.
• Ownership of weekly debtor reviews with action plan to resolve any aged items.
• Provide detailed reporting to management on aged debtor position and SLA’s (emails/call stats).
• Develop and maintain relationships with key customers.
• Ensure all process are documented.
• Work with the internal/external teams to create process efficiencies.
• Ensure working paper items raised by the Management Accountants are cleared within the month of being raised.

Skills and experience

• People leadership experience
• Sales Ledger knowledge
• High levels of accuracy and attention to detail
• Ability to work under pressure
• Advanced Excel skills
• Ability to manage time a prioritise
• Good verbal and written communication skills

Benefits

• 33 days holiday (including bank holidays)
• Personal health cash plan – claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody!

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose: Make someone's bad day better

Values:

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold. Challenge the norm – make small improvements often.
• Win together – Be a team-player. Win together, learn together, respect each other.