SDR Manager

Hi, we’re Penfold - we’re on a mission to help everyone save enough to be comfortable in later life!

There’s over a trillion pounds in UK pensions, but the industry is full of traditional providers with outdated products and poor customer service. Penfold is dragging the pension industry out of the dark ages with a platform built on modern technology. We’re demystifying pensions to make pension saving easy, accessible and engaging.

We’re a focused team of 50 based primarily across London and Tallinn, and have raised over £25m of funding from some of the most successful FinTech investors in the world.

We manage over £650m of pensions for more than 90,000 savers and thousands of businesses, and we’re growing rapidly every month. Our team is focused on building an amazing pension experience for our customers.

As one of our early hires, you’ll have a say in defining our culture and uncapped opportunities for progression and learning.

Core responsibilities of this role

• Own top-of-funnel performance: consistently track and report on the number of quality meetings scheduled and held across sales channels. Be responsible for identifying trends, capitalising on potential opportunities, and resolving challenges faced by the team
• Achieve by supporting others and directly: this is a player-coach role so you will need to balance overall responsibility for the team’s performance with taking responsibility to generate meetings independently
• Manage the SDRs: help existing, and future, SDRs achieve their potential by providing regular feedback, guidance, and support to help them improve their performance at the top of the funnel
• Develop the sales function: play a key role in maturing the sales operations and processes at Penfold. This may include implementing new tools, creating sales playbooks and training materials, refining lead scoring and qualification criteria, establishing clear metrics and KPIs for the SDR team, and running regular coaching sessions with the team

Who this role is right for

• Someone that wants to be part of a fast growing sales function 
• Someone that wants to contribute to leveling up a sales function that has proven product-market fit and is looking to accelerate existing growth
• Someone that is looking for more management responsibility today and in the future
• Someone that is knowledgeable and passionate about great sales processes and building something awesome

Requirements

• 3-5 years of b2b sales experience, preferably in high volume environments with a lot of outbound lead generation
• Strong individual contributor as an SDR
• Have managed or coached team members
• Have established new sales processes and developed sales resources used across the team

Ultimately, we’re looking for smart, hardworking, and energetic people who get stuff done. If you’re excited about what we’re building, we’d love to hear from you – even if you don’t tick every box!

Our Hiring Process

1. Intro Call – A quick chat to introduce you to Penfold, learn about your experience and aspirations, and answer any questions.

1. Task – A practical task that we’ll complete together (no pre-work required) to determine how you’d approach a similar scenario to the role

1. Culture Fit Session – Meet one of our Co-Founders and team members to see if we’re a great fit for each other.

We’re 100% committed to building a diverse and representative team. Whatever your background, gender, race, age, or ability – we’d love to hear from you. If you have any questions, feel free to ask (even anonymously)!

Our Benefits

We’re working hard to create a workplace where people feel empowered to do their very best work, make a big impact, and enjoy what they do. Here’s what we offer:

• Competitive salary – we proactively review salaries to ensure fairness and progression
• Meaningful share options – you’ll own a part of Penfold and share in our success
• 10% pension contribution each month that you don’t need to match (on top of your salary)
• Medical insurance – through Vitality, including private GPs, physio, counselling, and great discounts (think 50% off PureGym memberships, free Apple Watches, and more)
• Unlimited holidays – we trust you to get the work done and take breaks when needed
• Hybrid working – we ask that you come in at least 3 days a week to collaborate, but outside of that we trust you to work in the way that suits you best
• Great office space (https://theministry.com) – our private office is run by the Ministry of Sound!
• Free company lunch every week (think Borough Market and Mercato Metropolitano!)
• Top-tier MacBook and WFH equipment to set you up for success
• Cycle to work scheme – buy a bike tax-free and spread the cost
• Learning & professional development – we support courses, events, and coaching to help everyone reach their goals
• Quarterly company socials – plus plenty of regular team meetups!

Excited to join us? Apply now!