Senior Operations Manager (Social Housing)

Our client a national affordable housing organisation requires a Senior Operations Property Manager to join there expanding property services team to manage and lead a team of surveying staff to manage the stock of their affordable housing portfolio.

The successful candidate will be expected to deliver regional repairs, voids, planned investment and major works programmes, ensuring programmes of work are delivered to targets and standards for revenue, cost, quality, and time in line with the association’s repairs / investment strategy.

As well as overseeing contractor performance, this role will manage complex contractor relations with the aim to increase overall deliverables and value for money.

This is a home-based role with the occasional contractor meeting on performance progress and office management meeting. In addition, you Will be responsible for the management of a multi-disciplined and diverse surveying team located over a wide geographical area, managing allocated budgets.

. Duties will include, but are not limited to:

• Developing and sustaining long term strategic relationships with key partners in delivering a customer focussed programme of planned investment, but mainly major repairs, responsive and void repairs to create a seamless service with shared values.
• Leading on the appointment & management of sustainable partnerships ensuring contractors including specialist areas, are resilient and profitable whilst delivering good quality services.
• Developing and embedding processes & procedures from the evaluation of data.
• Working closely with other senior members of the department within the organisation on both a Regional and National level.
• Management of the surveying team.

To apply for this position, we are looking for:

• Educated to HND level or equivalent, professional qualification in construction, housing, or property.
• Experience of working at a senior level delivering programmes of planned investment, major works and responsive repairs.
• Proven experience of leading multi-disciplined teams across a wide geographical area.
• Experience of managing large service budgets.
• Knowledge of building law, regulation, building contracts, contract law and health and safety legislation and best practice.
• Experience of reporting to Executive management teams & board level
• Ability to work collaboratively as part of the development management team
• IT literate with a high level of skill in Excel, PowerPoint etc.
• You will be required to travel to different sites on occasion so you will need to have a full clean UK Driving licence.

If you would like more information or to apply for this vacancy, please contact us.

TristoneNash is working as an employment agency on behalf of a client