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Provide pre-sales support for our rapidly-growing sales team. You will be responsible for helping develop solutions for identified prospects, helping the marketing team with technical content and insight (blog posts, articles, etc), and being a technical resource for the sales organisation as a whole.
Responsibilities:
- Pre-Sales Responsibilities
- Partner with Account Executives to drive complex, multi stakeholder deals
- Provide technical expertise on Cloudinary’s product offering, consult to prescribe solutions design and determine solution fit
- Adapt Cloudinary’s technology to meet customer’s business case (Demo, POC, documentation)
- Create relationships with key decision makers and serve as external technical spokesperson. Be the trusted advisor and provide world class customer service while serving as the technical spokesperson for Cloudinary
- Collaborate cross functionally with Product, Marketing, and Sales to identify compelling Cloudinary use cases, influence product roadmap and technical content and best practices.
- Post-Sales Responsibilities
- Work with the Account Management team to ensure handoff is executed smoothly as prospect transitions into a customer.
About you:
- Must be Fluent in German
- At least 5 years experience in Presales as a customer-facing technical role
- Experience with Digital Asset Management, Video Streaming strategies or Website Performance Optimization.
- Principle knowledge of website construction, including HTML, JavaScript and CSS, understanding of OS and browser distinctions and how third-party software and plugins work with browsers, website troubleshooting and use of browser developer tools.
- Familiarity with network infrastructure - CDN, Cloud Storage, Cloud Applications, APIs and how it all fits together.
- Experience with Martech and Adtech is a plus.
- Ability to manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, collaborative environment.
- Bachelor’s degree, or equivalent, in related discipline. Science or Engineering degree preferred.
- Ability to travel occasionally up to 20% (as required).
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