Staff Machine Learning Scientist (Germany, UK, Ireland, Denmark, Poland,Portuga)

This position is posted by Jobgether on behalf of Zendesk. We are currently looking for a Staff Machine Learning Scientist in Germany, United Kingdom, Ireland, Denmark, Poland, or Portugal.

This role offers the opportunity to work at the forefront of conversational AI, shaping the future of intelligent customer interactions. You will be joining a senior-level team tasked with bridging cutting-edge ML research and real-world product impact. The position combines innovation, prototyping, and leadership, giving you the freedom to explore new ideas while mentoring peers and setting high standards for research excellence. You will collaborate closely with cross-functional teams, influence product direction, and contribute to building AI systems capable of reasoning, planning, and adapting in real time.

Accountabilities

• Drive innovation by exploring and championing new product ideas and research directions that shape the AI roadmap.
• Lead rapid prototyping, translating business requirements into technical solutions and validating hypotheses through experimentation.
• Define and standardize research practices, establishing robust evaluation methods for AI agent performance.
• Mentor scientists and engineers, empowering the team to solve complex challenges and grow their technical expertise.
• Own end-to-end projects, from ideation through implementation and reporting, ensuring measurable business impact.
• Stay ahead of emerging ML and NLP advancements, integrating new concepts into research and product development.
• Foster a culture of collaboration by peer-reviewing research and sharing knowledge across teams.

• Proven track record in Machine Learning or NLP research, ideally with senior industry experience.
• Deep expertise in designing and implementing neural network architectures, particularly in NLP.
• Strong background with Generative AI, including LLMs, prompt engineering, and context management for AI agents.
• Experience with conversational AI and voice technologies such as TTS or STS is highly desirable.
• Excellent collaboration and communication skills, with the ability to translate complex ideas for both technical and non-technical stakeholders.
• A degree in Computer Science, Machine Learning, Statistics, Engineering, Mathematics, or a related field.
• Demonstrated ability to mentor peers, influence strategy, and contribute to a culture of innovation.

• Competitive compensation package with performance-based incentives.
• Flexible hybrid or remote work arrangements across multiple European locations.
• Comprehensive health and wellness coverage.
• Learning and development programs to support career growth.
• Inclusive culture with a strong commitment to diversity, equity, and inclusion.
• Opportunities to work with cutting-edge AI technologies and influence product strategy at scale.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.

The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.

Thank you for your interest!

#LI-CL1