Technical Coordinator

Job Title: Technical Coordinator

Location: Kent

Hours: Monday to Friday

Hybrid: 2 days home working per week

Position Summary

We are looking for a detail-oriented professional to manage customer documentation and support technical and regulatory queries within a food-related environment. This role involves coordinating across teams to ensure timely and accurate responses to customer requests, while contributing to ongoing process improvements.

Key Responsibilities

• Track and manage customer documentation from receipt to completion, including digital portal submissions.
• Maintain clear communication with internal stakeholders and external partners to manage priorities and expectations.
• Ensure timely completion of customer documentation by coordinating with relevant departments to gather required information.
• Respond to brief customer queries related to compliance, product safety, and sustainability.
• Support initiatives aimed at improving departmental efficiency and effectiveness.

Ideal Candidate Profile

• Solid understanding of quality and compliance standards relevant to food production and distribution.
• Experience in a technical, quality assurance, or product development role is preferred.
• Strong proficiency in general office software, especially spreadsheet tools.
• Familiarity with digital specification platforms is advantageous.
• Knowledge of food components and their applications.
• Awareness of food labelling and regulatory requirements is essential.
• Comfortable working in a dynamic environment with shifting priorities.
• Confidence in handling numerical data and basic scientific concepts.