Vehicle Quality Controller

Job title: Quality Controller

Department: Activate Accident Repair

Location: Mildenhall

We’re looking for a Quality Controller to be part of our success story.

**Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.

**Great career development opportunities – grow with us.

About the role

To provide first-class quality control for all vehicles moving through the bodyshop, acting as a final point of sign-off before their return to the customer.

Key responsibilities

• Work with the AAR team to ensure all body repairs and paintwork meet defined quality procedures.

• Visually inspect all vehicles in line with the provided job card.

• Highlight quality issues and liaise with the workshop controller to ensure re-work is delivered in a timely manner.

• Accurately complete all quality control documentation to AAR standards.

• Meet bodyshop set targets. eg 10 vehicles per day

• Adhere to all BS10125 standards (TBC)

• Work with the site’s receptionist to ensure that all vehicles are returned to customers within agreed SLAs.

• Maintain awareness of all Health & Safety requirements and lead by example

Skills and experience

• Experience of working in the repair industry, vehicle legislation and trade practices

• Knowledge of the repair process

• Attention to detail

• The confidence to highlight issues constructively and explain the repair process in simple terms

• Ability to work under pressure and drive high performance in others

Benefits

• 33 days holiday (including bank holidays)
• Personal health cash plan – claim back the cost of things like dentist and optical check ups
• Enhanced maternity / paternity / adoption / shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everybody!

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we’ll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it’s like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose: Make someone's bad day better

Values:

• Make it happen – Be accountable. Take the initiative, work fast, and do a great job.
• Strive for better – Be bold. Challenge the norm – make small improvements often.
• Win together – Be a team-player. Win together, learn together, respect each other.