Volunteer & Workforce Development - Delivery Lead at British Rowing in Remote, Hammersmith

A bit about the role

British Rowing’s workforce of tutors, educators and volunteer developers play a vital role in delivering the training and development programmes that support our clubs, coaches and volunteers. The Volunteer & Workforce Development – Delivery Lead ensures that this delivery is consistent, well organised and aligned with our long-term strategy.

This is a role for someone who is highly organised, builds strong relationships and takes pride in ensuring high-quality delivery at scale. You will use data to identify hotspots of demand and areas of need, develop a rolling 12-month calendar of activity, and coordinate our contractor workforce so that the right offers are in place at the right time.

Working closely with the Head of Volunteer & Workforce Development, the Head of Qualifications and Training Development and colleagues in the membership and safeguarding teams, you will be central to ensuring our learning and training programmes are delivered efficiently, consistently and to a high standard.

Coordinate the delivery of British Rowing’s learning and training programmes through a network of contractors and workforce educators.
Ensure delivery is aligned with organisational priorities and the programmes designed by the Head of Volunteer & Workforce Development and Head of Qualifications & Training Development.
Develop and maintain a rolling 12-18 month calendar of courses, workshops and development activity, ensuring members and clubs have visibility and confidence in the offer.
Use data and insight to identify hotspots of demand and ensure delivery capacity is targeted where it will have the greatest impact.
Build and maintain strong relationships with contractors, educators and regional partners, ensuring delivery is responsive and effective.
Put in place and deliver clear quality assurance and enhancement processes and take action to maintain standards of delivery when required.
Monitor delivery performance, gathering feedback and reporting regularly on progress, uptake and impact.
Ensure good record-keeping, scheduling and reporting to support transparency and effective planning.
Represent British Rowing positively with clubs, regions and community partners, building confidence in the quality of our workforce support.

A bit about you

The successful candidate will be:

Organised and reliable, with a strong ability to plan and coordinate delivery across a wide geographic spread.
Skilled at building relationships and gaining commitment from contractors, educators and partners.
Comfortable using data and insight to inform decisions and prioritise resources.
A confident communicator, able to influence and support others to deliver to high standards.
Proactive, solutions-focused and able to respond quickly when delivery challenges arise.
Committed to inclusion and ensuring opportunities are accessible and welcoming to all.
Have Knowledge of pedagogy and curriculum design

Mandatory Requirements

Proven experience of coordinating delivery across a network of contractors, volunteers or staff in sport, education, community or related sectors.
Strong organisational and scheduling skills, with experience of managing rolling calendars of activity.
Demonstrable ability to build and maintain trusted relationships across a broad stakeholder base.
Familiarity with course management systems, digital booking platforms and learning management systems.
Experience of applying data and insight to inform delivery planning.
Evidence of managing quality assurance processes and taking corrective action when required, including workforce development.
Excellent communication and influencing skills.

For more information, please refer to the Application Pack and Job Description

What we offer

Besides the salary and 25 days holiday (plus bank holidays) pro rata, you’ll also get:

● 7.5% employer pension contribution (when you contribute 3%)
● £20 per month with Betterspace (our wellbeing platform)
● Company Health Insurance and Health Cash Plan
● Life assurance (x3 your salary)
● Cycle to work scheme
● Free and secure parking in Hammersmith
● Free annual ROW Membership
● Bonus annual leave between Christmas and New Years Day

Additional Information

Please submit your application alongside your CV and a cover letter outlining your suitability.

Salary: £31-35k plus employee benefits package.
Closing date: 18th February 2026.

About us

Our passion is rowing in all of its forms. British Rowing is the governing body for rowing, responsible for supporting grassroots rowing in England and preparing the GB Rowing Team ready for the Olympics, Paralympics, and other international competitions.

Our vision is a sport that welcomes and has an offer for everyone. Our mission is to create a healthy, inclusive and life-enhancing sport. We are a membership organisation with over 30,000 individual members, supporting over 550 affiliated clubs and 230 affiliated events. We cover all types of rowing - whether it’s on the river or lake, on the sea, at home, or in the gym.

We are committed to equal opportunities and welcomes applications from all individuals, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnership. If you require reasonable accommodations to participate in the recruitment process, please let us know by indicating your needs to the HR team in the application form or by emailing [email protected].

Volunteer & Workforce Development - Delivery Lead

Job Description - Volunteer & Workforce Development - Delivery Lead