Removals Administrator

Our client, a removals company is looking for a Relocation Administrator to join their office in Guildford.

Your main task will be:

* Dealing with enquiries, sending details to the Branch or Agent network and referring to the procedures.

* Supporting the Branch and Agent network to ensure the smooth running of both enquiries and confirmed movements between the Account, the transferee, the department, the branches and agents.

* Ensuring that all the relevant paperwork is maintained on a day-to-day basis.

* Utilising and maintaining the database on a day-to-day basis.

* Following up Branches and Agents to ensure that a suitable update on enquiries is maintained.

* Producing invoices and ensuring the authorisation of invoices.

* Resolving insurance claims with efficiency and tact, according to Company Procedures.

* Updating and producing procedure sheets for all branches and the Account.

* To ensure compliance of oneself with the Health and Safety at Work etc. Act 1974.

* To ensure compliance of oneself with defined quality system policy and procedures in accordance with ISO 9002.

* Any other duties as may be reasonably requested by the Manager.

Must have previous administration experience
Only candidates based in UK and eligible to work in UK are allowed