Renewal Advisor

Renewal Adviser

📍 Location: Gloucester (Hybrid Working Available)
💷 Salary: £27,277 per annum plus uncapped commission
🕒 Full Time | Permanent
🚀 Start Date: ASAP

Are you a motivated sales and customer service professional looking to join a growing business where your hard work is recognised and rewarded? We are currently recruiting for a Renewal Adviser to join a successful team based in Gloucester, offering a hybrid working model and excellent career development opportunities.

The Role

As a Renewal Adviser, you will be responsible for managing existing client relationships, maximising customer retention, and identifying opportunities to increase revenue through upselling and cross-selling. Using your excellent communication skills and customer-focused approach, you will provide tailored solutions that meet clients' needs while ensuring all regulatory and compliance requirements are met.

Key Responsibilities

Deliver against agreed sales and retention targets.
Proactively manage customer renewals and retention opportunities.
Assess clients' needs and provide appropriate insurance solutions.
Build strong, long-lasting relationships with existing customers.
Identify and maximise upselling and cross-selling opportunities.
Ensure all customer interactions are compliant with industry regulations.
Provide exceptional customer service throughout the customer journey.
Take ownership of personal development and industry knowledge.
Share best practices and contribute positively to team performance.

What's on Offer?

✅ Salary of £27,277 per annum plus uncapped commission !!
✅ Hybrid working arrangement
✅ Immediate start available
✅ Ongoing training and development
✅ Career progression opportunities
✅ Supportive and collaborative team environment
✅ Established and growing business

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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Only candidates based in UK and eligible to work in UK are allowed