Renewals Administrator

At Westcoast, we take pride in distributing some of the most renowned global IT brands to resellers, retailers, and organizations across the UK and beyond. As an innovative and inclusive company, we thrive on teamwork and the diverse talents of our people. We invite you to turn your passion into a rewarding career with us!

Job Role:

Working within the Technology Solutions Services Team you will provide support across all aspects of the Contract Services Business. Each of the key responsibilities is broad and there is plenty to learn, no two days are the same in such a fast-paced business! Adapting to customer and managerial requirements are common practice and key to the role.

The successful candidate will demonstrate commitment, focus, excellent attention to detail and good team ethic.

This is an excellent opportunity to join a well-established team with big growth targets.  The role would suit someone with an interest in technology, with previous experience of working with contract services and/or renewals being preferred but not essential.

If you join us, this is what your day to day will look like:

Working from various inboxes to help with processing contract support orders and quoting smaller renewals. Main vendors are HPE, Dell, Lenovo & Third-Party services. This consists of various responsibilities.

• Part Number Creation


• Order loading (Internal & External)


• Renewal quotes


• Contract Amendments


• Pipeline Reports


• Conference Calls


• Sale & Customer Support


• Cancellations & Credits

Is this the role for you? 

To be successful in this role you will have some of the following skills and experience, and the desire to develop in other areas: 

• Previous experience in an administration role


• Building good working relationships with internal departments, resellers and vendor


• Must be well organised and have good eye for detail


• Able to work well under pressure


• Excellent MS Office application skills


• Effective and Confident Communicator – Clear and concise written and spoken communication skills


• Confident decision maker

What’s in It for You?

This is a fantastic opportunity to immerse yourself in the IT industry, build lasting relationships, and grow with a Sunday Times Top Track 100 company.

• Growth Opportunities: We offer training and development opportunities to help you reach your full potential. Whether it’s funded apprenticeships, work-based studies, or professional qualifications, we’ve got you covered.

• Generous Benefits Package: Enjoy 25 days of holiday, employee referral bonuses, perks and discounts. (Theale only – New fully equipped gym available 24/7).


• Wellbeing Support: Access to Westcoast Wellbeing services including mental health counselling, virtual GP services, physiotherapy, life insurance, eye care schemes, and more.


• Community & Connection: Our teams enjoy social and charitable events throughout the year, fostering a strong sense of belonging.

What’s Next?
If you’re ready to join a company that values its people and rewards success, click apply to start the quick application process (5-6 mins).

Please note: Due to the high volume of applications, we may not be able to provide individual feedback for every candidate. If you don’t hear from us within 14 working days, kindly note that we have chosen to pursue other candidates for this opportunity. We appreciate your interest and encourage you to explore future opportunities with us.